quality manager.

The Role
As the Quality Manager, you will play a crucial role in ensuring ongoing product performance and customer satisfaction by managing quality investigations, supporting new product validations, and driving continuous improvement. Reporting to the Manufacturing Manager and working closely with Commercial and Technical teams, support product trials, manage expectations, resolve any technical, quality or customer concerns, and have a focus on quality improvement, customer satisfaction, and the seamless integration of packaging systems into the customers environments.

Key Responsibilities

• Lead and coordinate quality investigations, delivering detailed reports using standard and 8D CAPA formats.
• Manage the NPR Complaint System and Loss Control Database to identify trends and drive continuous improvement.
• Build strong stakeholder relationships and act as a technical contact/SME
• Support product trials, manage expectations, and resolve technical or quality issues.
• Assist in validating and commercialising new products, ensuring compliance with internal protocols and customer expectations.
• Generate technical documentation including data sheets and sales specifications.
• Conduct internal and external training on packaging applications and quality standards.
• Ensuring quality and performance standards are met and inline with ISO and GMP.
• Provide expert advice on packaging line integration and process improvements, including the role of fluid dynamics.
• Stay current with global best practices through collaboration with local and international teams.

Role Requirements

• Bachelor of relevant Engineering discipline (Mechanical, Industrial, Process, Mechatronic, etc.).
• Detailed experience in a quality management or industrial engineering role, within the FMCG industries.
• Familiarity with flexible packaging, aseptic processing, injection moulding, extrusion, or lamination.
• Strong understanding of ISO management systems and Good Manufacturing Practices (GMP).
• History of engaging with both internal and external stakeholders, including customer-facing troubleshooting.
• Demonstrated project management skills and successful cross-functional collaboration.
• Strong technical understanding of mechanical production processes
• A confident communicator with a proactive, customer-focused mindset.
• Excellent problem-solving and analytic skills.
• Able to travel inter/intrastate as required for up to 25% of the time.
• Located in Adelaide, with unrestricted work rights.

What's in it for you?
As the Quality Manager, you will be part of a global organisation that values quality, innovation, and sustainability. The role will have a significant impact in the organisation, be the face of quality and be working with the latest packaging technology and leading brands around the world.

Next steps
If you are an Adelaide based (or willing to relocate), experienced Quality Manager, who is driven, diligent and looking for a change, a new challenge or to step up in your career, apply through the link or for more information contact Justin Martin, Principal Consultant - Engineering & Manufacturing - justin.martin@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.