- Duties include:Assessing and monitoring complaints and other regulatory intelligenceManaging a caseload of complaints including the assessment of complex matters and escalating incidents for investigation or other action where necessary.Analysis skills, identifying and providing advice on trends and issues through the review of complaintsCompleting assessments of complaints within agreed time frames.Stakeholder engagement; liaising with providers to providDuties include:Assessing and monitoring complaints and other regulatory intelligenceManaging a caseload of complaints including the assessment of complex matters and escalating incidents for investigation or other action where necessary.Analysis skills, identifying and providing advice on trends and issues through the review of complaintsCompleting assessments of complaints within agreed time frames.Stakeholder engagement; liaising with providers to provid
- Ready to kick start your career at one of Australia's top banks? Here's your chance! Join a team and make a difference by assisting customers facing financial hardships. Be part of a customer-centric organisation that nurtures your long-term career and personal growth.What's in it for you:Competitive salary Temp to Perm Opportunity - $35 per hour + superGet your foot in the door at one of Australia's leading Banks!Be part of an organisation dedicated to suReady to kick start your career at one of Australia's top banks? Here's your chance! Join a team and make a difference by assisting customers facing financial hardships. Be part of a customer-centric organisation that nurtures your long-term career and personal growth.What's in it for you:Competitive salary Temp to Perm Opportunity - $35 per hour + superGet your foot in the door at one of Australia's leading Banks!Be part of an organisation dedicated to su
