3 Permanent jobs found in Victoria

Randstad Digital is a trusted digital enablement partner that facilitates accelerated transformation for businesses by providing global talent, capacity, and solutions across specialised domains. Our talent solutions allow our clients to seamlessly scale their team while connecting them with skilled professionals around the world who align with their chosen technologies. About the role Randstad Digital in Melbourne has an exciting opportunity for a dynam

Tasks and Duties involve:Deal directly with customers either by telephone, or electronically (Talkdesk, email or LiveChat)Provide pricing, ETA’s, delivery information and tracking of orders to customers.Set up new customer accounts and maintain customer database.Process orders, returns, quotes and other requests.Communicate and coordinate with internal departments (warehouse, finance, sales, marketing and service)Provide feedback on the efficiency of the c

Tasks and Duties:Deliver on Customer Service KPIsEnsure that customer satisfaction scores from the CSS and CX reports are consistently of the highest standardSupport internal and external customer base to ensure high quality service deliveryHelping support the achievement of the 2030 strategyAccurate data input and management of the CS lead processDeal directly with customers either by telephone, or electronically (Talkdesk, email or LiveChat)Provide prici