- As a Member Solutions Consultant, you'll lead engaging interactions in a busy contact centre. Your focus is to understand member needs to provide positive experiences and appropriate resolutions that help members make the right decisions. The RoleIn this position, you'll take ownership of customer enquiries, identifying underlying causes and providing education on superannuation products and obligations.Key responsibilities include:Delivering appropriate sAs a Member Solutions Consultant, you'll lead engaging interactions in a busy contact centre. Your focus is to understand member needs to provide positive experiences and appropriate resolutions that help members make the right decisions. The RoleIn this position, you'll take ownership of customer enquiries, identifying underlying causes and providing education on superannuation products and obligations.Key responsibilities include:Delivering appropriate s
- Randstad is proud to partner with a premier, Ballarat-based client who are seeking a highly organized and system-savvy Customer Engagement Coordinator to join their team in a fast-paced, high-volume environment.The RoleIn this position, you will serve as a vital link between the facility and the clients. You will be responsible for promoting positive relationships while providing critical administrative support across different functions.Rate: $43.75 per hRandstad is proud to partner with a premier, Ballarat-based client who are seeking a highly organized and system-savvy Customer Engagement Coordinator to join their team in a fast-paced, high-volume environment.The RoleIn this position, you will serve as a vital link between the facility and the clients. You will be responsible for promoting positive relationships while providing critical administrative support across different functions.Rate: $43.75 per h
- The RoleIn this role, you aren’t just behind a desk; you are the face of the branch. You will be the first point of contact for our customers, helping them navigate their daily banking needs while looking for ways to add real value to their financial lives.Key Responsibilities:Customer Engagement: Delivering exceptional, personalized service to every customer who walks through the door.Needs Discovery: Having proactive conversations to understand customerThe RoleIn this role, you aren’t just behind a desk; you are the face of the branch. You will be the first point of contact for our customers, helping them navigate their daily banking needs while looking for ways to add real value to their financial lives.Key Responsibilities:Customer Engagement: Delivering exceptional, personalized service to every customer who walks through the door.Needs Discovery: Having proactive conversations to understand customer
- Payment Officer (x3 Roles)Location: Geelong (Hybrid: 3 days in office, 2 days from home)Rate: $52.00 per hour + super Term: Temporary (ASAP – 31 December 2026)About the OpportunityAs a Payment Officer, you will be responsible for the timely and accurate processing of high-volume provider accounts and client reimbursements. This role is a dynamic blend of financial processing, proactive problem solving, and high-quality customer service.Key ResponsibilitiesPayment Officer (x3 Roles)Location: Geelong (Hybrid: 3 days in office, 2 days from home)Rate: $52.00 per hour + super Term: Temporary (ASAP – 31 December 2026)About the OpportunityAs a Payment Officer, you will be responsible for the timely and accurate processing of high-volume provider accounts and client reimbursements. This role is a dynamic blend of financial processing, proactive problem solving, and high-quality customer service.Key Responsibilities
- A prominent State Government organisation is seeking a dedicated and organized Administrative Support Officer to join their Operational Communications division in Ballarat. This is a vital role ensuring our frontline emergency teams have the administrative backbone they need to serve the Victorian community every day.The Role at a GlanceLocation: Ballarat VICDuration: ASAP start, with an initial booking until 05/06/2026 (strong potential for extension)RateA prominent State Government organisation is seeking a dedicated and organized Administrative Support Officer to join their Operational Communications division in Ballarat. This is a vital role ensuring our frontline emergency teams have the administrative backbone they need to serve the Victorian community every day.The Role at a GlanceLocation: Ballarat VICDuration: ASAP start, with an initial booking until 05/06/2026 (strong potential for extension)Rate
- Job Title: Junior Business AnalystLocation: MelbourneEmployment Type: ContractContract Length: 6 month (intial)OverviewThis is an exciting opportunity to join a large-scale Financial Support Transformation Program (FSTP) focused on enhancing customer service delivery. As a Junior Business Analyst, you will act as a vital conduit between the transformation program and the broader business. You will be responsible for helping the organization navigate compleJob Title: Junior Business AnalystLocation: MelbourneEmployment Type: ContractContract Length: 6 month (intial)OverviewThis is an exciting opportunity to join a large-scale Financial Support Transformation Program (FSTP) focused on enhancing customer service delivery. As a Junior Business Analyst, you will act as a vital conduit between the transformation program and the broader business. You will be responsible for helping the organization navigate comple
