9 jobs found for Clerical

About the Role:The Participant Support Officer role is responsible for supporting the needs of the wider team. The position oversees clerical and administrative support, and will have contact with clients.Duties and Responsibilities:Providing front of house / reception support for the office, including client enquiriesManaging the team’s shared email inbox, handling appointments and taking telephone enquiriesCoordinating appointments with the use of office facilities, ensuring that facilities and equipment is neat and accessibleUndertaking research activities and preparing reports and correspondence as neededPerforming a range of data entry activities and ensuring that follow up actions are completedReceiving and recording information into the systemAbout You:Demonstrated experience in a similar roleGovernment experience is highly regardedExceptional customer service and interpersonal skillsHigh-level communication skills (both written and verbal)Australian citizenshipBenefits:Work for an community-oriented organisationStart or develop your career in the public sectorIf you are interested and match the above criteria, please apply within*.*Please note that successful applicants will be required to undergo integrity checks including but not limited to a National Police Criminal Check, and provide two viable reference checks.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad is supporting a reputable and vital community based Federal Government Agency with multiple BSO's in their Newcastle and Charlestown branches. We are currently searching an experienced Administrator / Customer Service professionals to join their teams on a full time temporary contract commencing as soon as possible (pending pre employment checks). The current assignment is through to June 20222 with view to extend beyond.This position is within the disability sector therefore any awareness, lived experience and/or work experience in the disability sector is highly regarded. What’s in it for you?Competitive hourly rate plus superFederal Government temporary contract through to June 2022 (extension opportunities)Surround yourself with a supportive team coupled with a progressive and innovative culture Your new role:As a Participant Support Officer, you will undertake procedural, clerical and administrative support activities including some basic research and analysis to support the state wide department. This role may also include face to face and over the phone customer contact requiring a strong ability to communicate effectively to a range of internal and external stakeholders. Additionally you will:Provide general administrative assistance to support day to day activities within the officeManage internal diaries and coordinate appointments for customers and business stakeholdersWork collaboratively with colleagues to achieve organisational successEffective and accurate data entry About you:You have fine tuned administrative skills gained from your experience working in a diverse and busy environment. You have a sense of urgency and flourish in an ever changing environment. You are flexible with strong organisation/time management skills to handle a number of tasks at any given time. Previous experience in the Not for Profit, Community and/or Disability sector is highly regarded along with lived experience with a disability/disabilities.How do I apply?Don’t delay! Click ‘apply here’ with an up-to-date resume and tailored cover letter in word format. The closing date to apply for this position is 5:00pm Wednesday 20th October.For more information please phone Elyse on 4032 7357 or email elyse.connor@randstad.com.auPlease note you must be an Australian citizen to apply and be prepared to undergo a national police check if successful. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad is supporting a reputable and vital community based Federal Government Agency in Taree. We are currently searching for Participant Support Officers to join their Taree branch on a full time temporary contract commencing this month. The initial contract is through to the end of June 2022. What’s in it for you?Competitive hourly rate plus superCommunity-bases Federal Government departmentSurround yourself with a supportive team coupled with a progressive and innovative cultureYour new role: As a Participant Support Officer, you will be responsible for setting priorities and managing your own workflow in line with business requirements. You will undertake procedural, clerical and administrative support activities including some basic research and analysis. This role may also include face to face and over the phone customer contact requiring a strong ability to communicate effectively to a range of internal and external stakeholders. Additionally you will:Provide general administrative assistance to support day to day activities within the officeManage internal diaries and coordinate appointments for customers and business stakeholdersWork collaboratively with colleagues to achieve organisational successEffective and accurate data entryAbout you: You have fine tuned administrative skills gained from your experience working in a diverse and busy environment. You have a sense of urgency and flourish in an ever changing environment. You are flexible with strong organisation/time management skills to handle a number of tasks at any given time. Previous experience in the Health, Not for Profit, Community and/or Disability sector is highly regarded. How do I apply? Don’t delay! Click ‘apply here’ with an up-to-date resume in word format. The closing date to apply for this role is Thursday 7th October. For more information please phone Elyse on 4032 7357 Please note you must be an Australian citizen to apply and be prepared to undergo a police check if successful.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Federal Government contract through to Jan 2024Singleton$33.70 p/h + superYour new departmentThis Federal Government department employs more than 20,000 Australian Public Service employees for an array of critical positions, Australia wide.Your new role In this role, you will be responsible for the provision of administrative, clerical, payroll and financial support to personnel management, units and members within the Training Establishment. This position is based in Singleton NSW.About your roleAs a member of the Training Centre Administrative Services team, you will:Provide advice, support and administrative assistance to chain of commandAssist with administrative travel and accommodation requirementsLiaise with outside stakeholdersProvide advice, run reports in PMKeyS, researching and referencing policy as requiredAssist and manage Objective foldersAssist with group email inboxAdminister CMS & ACMS transactionsContract length & levelWere recruiting 2 x positions. The successful candidates will be engaged in a temporary contract starting as soon as possible through to January 2024. These positions will be engaged at APS2 Level.To be considered for the roleMust be an Australian CitizenHold a minimum Baseline Security Clearence - you must hold this clearence alreadyHigh attention to detail & experience in administration tasksAble to engage with diverse audiences and stakeholder groups Have your current driver licenceCan work well autonomously and part of the teamExcellent computer skills including MS OfficeExperience in handling and managing confidential and sensitive informationIf you think that this is a role that you might be suitable for, please apply online or contact Elyse for more information at elyse.connor@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Our client is an independent statutory agency that is responsible for implementing disability and community services, which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. They are currently seeking an experienced Participant Support Officer to join their team. The Role: The Participant Support Officer is a team member position and is responsible for setting priorities and managing workflow. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. You may have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders. Responsibilities may include but are not limited to: Managing and resolving participant matters by actioning planning tasks as per current legislation. Providing counter/reception support for the local office including participant enquiries.Resolving customer enquiries, providing information and/or referring customers to appropriate government or community services. Managing the team shared email inbox, appointments and telephone enquiries.Undertaking research and investigation activities and preparing associated reports and correspondence. Undertaking a range of data entry activities and ensuring follow up is completed. Receiving and recording complaints and other feedback in the business systems. To be successful in this role, you will have: Knowledge of a range of work practices and procedures with an element of complexity and the operation of associated equipment and tools.Basic knowledge of theoretical or practical tasks that are applied to one function or area of activity.Responsible for organising task allocation and checking quality of work.Administrative and operational decisions chosen from a range of established alternatives.Plans own work goals and priorities that align with and achieve own and team outcomes.The work may involve working independently on specific tasks with issues that don’t have clear precedents resolved under appropriate guidance.Some initiative is required in completing still largely procedural tasks, for example in responding to varying circumstances.Deliver an effective customer service and provide quality accurate and consistent advice. If you feel you possess the necessary skills and experience please hit the 'apply now' button.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Are you looking for an opportunity to work in the government sector doing meaningful work? Do you have a real flare for customer service and are you looking for a career change ? If so, then I want to hear from you. Currently I am seeking applications for four(4) Front of House - Participant Support Officer roles in Geelong and Expressions of interest in various government roles for the right people.Immediately , as an APS3 Front of House Business Support Officer in Geelong, you will be part of a team and work as the face of this organisation in one of their Geelong offices.The APS3 Front of House Planning Support Officer: GeelongIs a team membership position and is responsible for setting priorities and managing work flow for their role and producing work that is subject to regular monitoring by more senior positions within their management structure.In this position you will undertake procedural, clerical, administrative support and operational tasks includingsome basic research and analysis activities.As a front of house specialist this position may have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders.Some of your key responsibilities may include:Providing counter/reception support for the local office including participant enquiries in the self-help kiosks.Managing the team shared email inbox, appointments and telephone enquiries.Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.Undertaking research and investigation activities and preparing associated reports and correspondence.Interrogating the organisations' Business system to identify appropriate actions.Supporting planning teams by actioning planning tasks that do not require delegation.Undertaking a range of data entry activities.Receiving and recording complaints and other feedback in the organisations Business systems.Skills in:Data entry , Customer service and effectively managing time/priorities is a must. Expressions of Interest:Seeking also suitable candidates interested in future roles in Regional Victoria , including Warrnambool, Colac, Horsham and Shepparton to discuss skills and possible government opportunities. Roles vary from planning, projects and finance to inbound customer service.**Please note applications received for the APS3 Role in Geelong (four positions) will only be considered if received before 12pm next Wednesday the 13th October**Do you think you have what it takes? If so, I want to meet virtually with those workforce stars who believe they fit the above key skills. Time and the opportunity to apply for these roles is limited, so apply with me today by clicking APPLY NOW or for a more detailed and confidential discussion email kris.middleton@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Our client is an independent statutory agency that is responsible for implementing disability and community services, which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. Our client is currently seeking an APS5 Remote Planner to join their team. The Role:The APS5 Remote Planner will undertake planning activities and tasks using available information where options are not always evident. It will be required to perform procedural, clerical, administrative and operational tasks that support and contribute to the company's objectives. The position will have a considerable level of contact with internal and external stakeholders and will be required to communicate with and provide advice on a range of matters to resolve moderately complex to complex enquiries.Responsibilities may include but are not limited to: Working with service providers and participants to gather and verify relevant information to facilitate access, plan development, ensure successful plan implementation and maintain community support.Developing plans reflecting participant choice and control within a reasonable and necessary framework.Undertaking reviews of plans with participants, delivering and approving plans to meet targets.Building participant capacity to maintain effective networks by liaising with individuals, families/ carers and their communities to improve natural and community support. To be successful in this role, you will have:Well-developed understanding of relevant statutory, regulatory and policy frameworks Responsible for providing professional and policy advice within an area of specialisationThis role may require you to undertake research and analysis, conduct investigations and provide advice on policies and legislation.There is some discretion to vary or tailor these to achieve outcomes.Apply initiatives to maximise the benefits of change and contribute to the improvement in quality and efficiency of services.Decisions require evaluative judgement and may involve tailoring work methods, interpreting and adapting existing procedures and practices to achieve results.Represent the work area or company at conferences or seminars.Some matters are likely to be contentious or complex issues that have scope for alternative interpretation requiring tact, persuasion and sensitivity within the application of guidelines.Additional CriteriaThis position is and Identified Role, you must be able to demonstrate: An understanding of issues affecting First Nations Australians.A demonstrated ability to communicate sensitively and effectively with First Nations Australians.If you feel you possess the necessary skills and experience please hit the 'apply now' button or email emma.ward@randstad.com.au. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

As an APS6 Practice Management, you will be required to perform procedural, clerical, administrative and operational tasks. The APS6 Practice Management professional you will enter a team membership position working within defined parameters relating to your area of responsibility and will be accountable under limited supervision to undertake moderately complex to complex work. Two exciting positions exist at two APS levels for the right candidates. For more information about what these roles entail, contact me today for a confidential discussion.The APS6 responsibilities may include:The APS6 Practice Management is accountable under limited direction to undertake complex work that is guided by legislation, policies, procedures, standards, methodologies and precedents. The position is a team leadership position within the organisation and will have delegated authority and responsibility to resolve issues and risks across a range of activities. It will provide the leadership, control, planning, resource management, performance management and decision making for the Chief counsel division You will have reasonable autonomy and accountability to exercise both initiative and judgment to interpret legislation and policy, in the application of practices and procedures to achieve outcomes within the functions managing all internal and external legal reporting requirements for the division, including reports published for the public or to inform the executive staff and/or Ministers.Maintaining legal databases, extracting data and providing reports in a range of formats.Maintaining the intranet page and website, ensuring content and communications are current.Coordinating and drafting reports, briefs and other correspondence on legal matters for the Executive Leadership Team (ELT), the Board and/or Minister.Maintaining records management for legal documentation.Coordinating recruitment and onboarding processes for the division including ordering assets and organising access to facilities.Assisting lawyers with company searches and other legal administrative functions.Processing monthly accruals, managing contractor procurement and processing of invoices.Coordinating the workforce planning report and auditing data to ensure accuracy.Assisting in the development and administrative management of new systems, processes and practical tools including training.Any other duties as directedPlease note, the parameters of these positions may overlap between APS levels.Tertiary level qualifications in a similar discipline or equivalent academic field and/or relevant experience in the workforce in a similar industry.***ONLY Applications received before 12pm this Thursday the 7th October will be considered***Seeking applications and to meet virtually with those workforce stars who believe they fit the above key skills. Time and the opportunity to apply for these roles is limited, so apply with us today by clicking APPLY NOW or for a more detailed and confidential discussion email kris.middleton@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

As an APS5 Practice Management professional you will be required to perform procedural, clerical, administrative and operational tasks. As an APS4 Practice Management professional you will enter a team membership position working within defined parameters relating to your area of responsibility and will be accountable under limited supervision to undertake moderately complex to complex work. Two exciting positions exist at two APS levels for the right candidates. For more information about what these roles entail, contact me today for a confidential discussion.The APS5 responsibilities may include:Assisting in internal and external APS recruitment activities and on-boarding processes for the branch including ordering assets and organising access to facilities.Supporting the procurement of both legal and labour hire contractors for the branch.Reviewing and processing invoices to ensure they are charged in line with appropriate contracts and ensuring compliance with organising policies and procedures.Assisting with monthly expenditure reports, accruals and budgets as required.Managing legal disbursements including witness reports, barrister fees and working with other legal and non-legal vendors as required.Providing a key contact for external firms and clients for accounts related queries.Undertaking procedural and administrative support including mailbox management, allocating work as required.Coordinating the learning and development activities for the branch, including booking training, travel and processing payments as required and maintaining the training calendar.Updating the branch intranet page and website, ensuring content and communications are current.Assisting in preparing reports and analysing data for the branch (financial and non-financial)The APS4 responsibilities may include:Undertaking procedural and administrative support including mailbox management.Coordinating recording and reporting of accounts.Assisting with the preparation of monthly expenditure reports, accruals and budgets.Assisting with corporate credit card transactions and conciliations.Managing the payment of legal disbursements including witness reports, barrister fees and working with other legal and non-legal vendors.Responding to accounts related queries as a key contact for external firms and clients.Providing administrative support for the branch, including on-boarding of staff both APS and contractors, ordering assets and organising access.Assisting lawyers with CPD requirements, such as booking training, travel and processing payments.Assisting in preparing reports such as legal expenditure reports, executive reports, finance and workload reports.Supporting the management of the intranet site by updating information as required.Your working environment :working in an open office environment (exposure to general workplace chatter)working from home on occasionmanaging demanding and changing workloads and competing prioritiesworking alonesignificant periods of sitting at a counter / or deskoperating a telephone / computercomputer/screen based workrequirement to read or otherwise extract information from printed material / signagehigh levels of phone usageattending meetings for extended periodsPlease note, the parameters of these positions may overlap between APS level.Tertiary level qualifications in a HR discipline or equivalent academic field and/or relevant experience in the workforce in a similar industry.***ONLY Applications received before 12pm this Thursday the 30th September will be considered***Seeking applications and to meet virtually with those workforce stars who believe they fit the above key skills. Time and the opportunity to apply for these roles is limited, so apply with us today by clicking APPLY NOW or for a more detailed and confidential discussion email kris.middleton@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.