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    1 job found for Accounting in Gold Coast, Queensland

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      • gold coast, queensland
      • permanent
      • AU$50,000 - AU$50,000, per year, Plus Super
      • full-time
      Your New CompanyAward winning global contact centre business recognised for operating across Australia, Asia and the U.S. Their mission is aligned with being passionate about their people and their customers. Work with an energetic and supportive team in a newly created role to provide inbound customer support to business owners, bookkeepers and accountants on software packages.Your New PositionRespond to all customer enquiries and engage with customers effectivelyAssist accountants and business owners on software packagesHandle all inbound calls with empathy and solutions to resolve problemsCreate online help material including articles and postsEnsuring customers have the tools and knowledge to run their businessPrioritise and exceed KPI targets in fast paced environments.Your Skills and ExperiencePassionate about customer service and ability to demonstrate empathyComfortably work and meet targets in fast paced environmentsAbility to undertake multiple tasks whilst actively listening to resolve customer needsMinimum of 2 years in customer service and contact centre experience, along with 1-2 years experience in accounting/bookkeeping is desiredWeb SavvyExcellent verbal and written communication to engage and build relationshipsEnergetic and willingness to achieve results.What is on OfferCompetitive Salary PackageFun team and working environmentBe part of a diverse and supportive working environment.Please apply now by clicking apply or email Jasmine Houlahan jasmine.houlahan@randstad.com.au or calling 07 3100 7015At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Your New CompanyAward winning global contact centre business recognised for operating across Australia, Asia and the U.S. Their mission is aligned with being passionate about their people and their customers. Work with an energetic and supportive team in a newly created role to provide inbound customer support to business owners, bookkeepers and accountants on software packages.Your New PositionRespond to all customer enquiries and engage with customers effectivelyAssist accountants and business owners on software packagesHandle all inbound calls with empathy and solutions to resolve problemsCreate online help material including articles and postsEnsuring customers have the tools and knowledge to run their businessPrioritise and exceed KPI targets in fast paced environments.Your Skills and ExperiencePassionate about customer service and ability to demonstrate empathyComfortably work and meet targets in fast paced environmentsAbility to undertake multiple tasks whilst actively listening to resolve customer needsMinimum of 2 years in customer service and contact centre experience, along with 1-2 years experience in accounting/bookkeeping is desiredWeb SavvyExcellent verbal and written communication to engage and build relationshipsEnergetic and willingness to achieve results.What is on OfferCompetitive Salary PackageFun team and working environmentBe part of a diverse and supportive working environment.Please apply now by clicking apply or email Jasmine Houlahan jasmine.houlahan@randstad.com.au or calling 07 3100 7015At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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