Job Opportunity: Operations Coordinator
Location: Nerang, QLD
Industry: Technology Solutions - Contractor Management Industry
Employment Type: Full-Time- Temporary position with possible future permanent opportunities
Hours: Mon-Fri 5 days a week 7.6 hrs a day on a rotating roster. 7am to 3pm 10 to 6pm 8 to 4pm
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Rate: Between $35p/h + Super
Randstad is hiring on behalf of a well-established technical solutions provider and is seeking a highly organised and proactive Operations Coordinator to join their Workforce Management Centre (WMC) in Nerang. We are looking for a professional who thrives in a dynamic and close knit-team environment and has a passion for coordination, communication and customer service.
About the Role:
As an Operations Coordinator, you will play a critical role in supporting subcontractors and ensuring service delivery meets high standards and strict SLAs. You’ll be the operational link between the field team, internal departments, and clients managing daily communications and troubleshooting issues.
- Provide daily support and communication to subcontractors and technicians.
- Monitor job completion
- Respond promptly to client and technician queries via email and phone.
- Prepare and distribute daily operational reports.
- Maintain accurate job notes and ensure manual compliance.
- Handle a range of admin and coordination duties, including inbound and outbound calls.
What We’re Looking For:
- Strong verbal and written communication skills with a professional phone manner.
- High attention to detail for data entry.
- Problem-solving mindset and a proactive, solutions-focused attitude.
- Excell knowledge (must have intermediate skills).
- Experience in customer service or operations support preferred.
- Ability to build and maintain strong relationships with a variety of stakeholders.
- Enjoy working within a team environement.
Apply now and be part of a team environment that values investing in their employees growth and training. Please email hannah.johnson@randstad.com.au if further information is required.
Note: This position is offered through an agency representing the client. Only shortlisted applicants will be contacted.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.