monitoring analyst.

Randstad Digital

Randstad Digital under the umbrella of Randstad, the world's largest talent company and a partner of choice to clients. Our 46,000 employees around the world make a positive impact on society by helping people to realize their true potential throughout their working life. In 2022, in our 39 markets, we helped more than 2 million people find a job that feels good and advised over 230,000 clients on their talent needs.

• Monitor critical business systems using various monitoring tools, including Splunk and Dynatrace.
• Gain a deep understanding of key business processes and their business impacts to monitor accordingly, as well as enterprise and system architectures.
• Create and fine-tune monitoring solutions such as alerts, reports, and dashboards to identify, troubleshoot and notify internal technical and business teams.
• Identify and deliver continuous improvement initiatives to strengthen and enhance the maturity of overall monitoring solutions and processes.
• Undertake troubleshooting and root-cause analysis, including recommendations to system owners on solutions and improvements.

• More than 3 years’ experience working in an ICT monitoring or ICT operations role, ideally for CRM systems.
• Experience developing alerts and monitoring solutions using monitoring tools and log analysis platforms.
• Experience identifying and implementing process improvements and continuous improvement activities.

Randstad Digital actively encourages applications from Aboriginal and Torres Strait Islander people

At Randstad Digital, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.