Delivery & Implementation Manager - Permanent - Sydney/Hybrid - Must be Australian Citizen or Australian Permanent Resident currently
The role of the Delivery/Implementation Manager is to lead and manage the implementation of business’s identity verification products for our customers within agreed timeframes
About the role
- Manage the overall delivery and implementation of identity verification products, documents and biometrics solutions
- Monitor implementation progress, identifying and mitigating risks and issues
- Collaborate with other teams to obtain the required support and ensure successful delivery of the project
- Define processes for new and revised product releases
- Manage the day-by-day workload and activities of a small team
- Lead customer requirements workshops and document the agreed configuration/design
About you
- Previous experience in a delivery management role
- Demonstrated experience in managing/co-ordinating small to medium projects or activities in a customer delivery environment
- Solid communication skills with a proactive attitude, experience in communicating at a technical and functional level while managing business rapport
- A people manager who has led small teams, who can both lead and execute at the same time
- Ideally will have KYC or identity verification process experience
If this sounds like you or someone you know please send your resume to Kristen.date@randstaddigital.com.au or just hit apply.
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