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Join Our Contact Centre Team - Make a Difference in Customer Care

Multiple full-time contract opportunities | CBD and work-from-home options
...

As a global leader in recruitment, Randstad specialises in connecting talented professionals with top employers. We are currently seeking interest for experienced Customer Service and Call Centre candidates to fill upcoming opportunities with leading companies throughout Adelaide.

Are you a natural problem-solver with a knack for turning a customer's day around? We're looking for dedicated individuals to join our client's contact centre team as a Customer Service Specialist. This is a great opportunity to start a full time contract with a well-respected company, with the possibility of extending your career long-term. You'll be the first point of contact for customers, providing excellent service and working within a positive, supportive team culture.

What You'll Do:

Be the first point of contact for customers with escalated inquiries.
Listen with empathy and provide solutions for complex situations.
Look for opportunities to go above and beyond for customers.
Help shape and improve the customer experience.

About You:

Proven experience in a customer service or call centre environment.
Exceptional telephone manner and excellent written and verbal communication skills.
The ability to manage a high volume of calls while maintaining a high level of customer satisfaction.
A talent for problem-solving and effective dispute resolution.
Strong data entry and computer skills, including proficiency in Microsoft Office (Word, Excel, Outlook).
Have a natural ability to empathise with customers and a caring nature.
A high degree of accuracy and attention to detail.

What We Offer:

A thorough and comprehensive training program to set you up for success.
The chance to work with a leading company and gain valuable industry experience.
Great team environment.
Temporary opportunities with possibility to gain permanency.

Hours & Location: These are full-time roles, Monday to Friday, with shifts between 7:30 am and 7:30 pm.

Ready to Apply? If this sounds like you, please click APPLY NOW and address your application to Mahalia Jane. Please note only short listed candidates will be contacted.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Join Our Contact Centre Team - Make a Difference in Customer Care

Multiple full-time contract opportunities | CBD and work-from-home options
...

What You'll Do:

Be the first point of contact for customers with escalated inquiries.
Listen with empathy and provide solutions for complex situations.
Look for opportunities to go above and beyond for customers.
Help shape and improve the customer experience.

About You:

Proven experience in a customer service or call centre environment.
Exceptional telephone manner and excellent written and verbal communication skills.
The ability to manage a high volume of calls while maintaining a high level of customer satisfaction.
A talent for problem-solving and effective dispute resolution.
Strong data entry and computer skills, including proficiency in Microsoft Office (Word, Excel, Outlook).
Have a natural ability to empathise with customers and a caring nature.
A high degree of accuracy and attention to detail.

What We Offer:

A thorough and comprehensive training program to set you up for success.
The chance to work with a leading company and gain valuable industry experience.
Great team environment.
Temporary opportunities with possibility to gain permanency.

Hours & Location: These are full-time roles, Monday to Friday, with shifts between 7:30 am and 7:30 pm.

Ready to Apply? If this sounds like you, please click APPLY NOW and address your application to Mahalia Jane. Please note only short listed candidates will be contacted.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills
Customer Service, computer skills, attention to detail, communication skills, inbound and outbound calls
qualifications
- Nil
education
Secondary School/High School

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summary

clovelly park, south australia
contract
full-time

specialism
call centre & customer service
sub specialism
call centre
reference number
90M0673537_8352644151063444296

apply with randstad.
Applying with us is easy. We will review all applications to check skill set, background experience and achievements to see if they align with the requirements of the role.
we'll give you a call.
Once we have reviewed your application if you are shortlisted to move to the next stage, one of our consultants will contact you directly to discuss your application further. If we find that you are not a good fit for the specific role, you will be notified by email.
getting you registered.
If you’ve never worked with us before, we’ll need some basic additional pieces of information to confirm your eligibility to work in Australia.
compliance check.
Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
reference and background check.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
the perfect job for you.
Our expert team will either arrange an interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll suggest alternative options too.
the interview and negotiation.
If a job which you have applied for requires an interview, we will ensure you are fully prepared and know exactly what to expect - good luck!
start your new job.
Congratulations, you’re ready to begin your new job. The team will ensure that you’re fully prepared for your first day.

mahalia jane

mahalia.jane@randstad.com.au

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customer service representative.

job details

skills

qualifications

education

share this job.

the application process.

apply with randstad.

we'll give you a call.

getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview and negotiation.

start your new job.

get in touch

mahalia jane

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