Key Functions:
This role is ideal for a customer service-oriented individual with a background or keen interest in technical support, client relations, and sales.
- Handle all inbound and outbound calls to service a wide range of customers
- Building strong relationships and managing expectations of clients and key stakeholders
- Ensure that all enquiries are answered in a prompt, professional and courteous manner via phone, email, and digital channels.
- Receive, process, and verify the accuracy of sales orders from customers utilising JDE and Salesforce systems.
- Manage and book appointments with clients for selections through the database.
We are looking for someone who:
- Has a strong background in customer service
- Has a high level of attention to detail and exceptional time management skills
- Is able to learn and adapt to new systems and processes
- Want to learn and expand their customer service skills and expertise to kickstart a new career or grow their current one!
Requirements of the role:
- Ability to set and achieve goals, effectively managing your time and tasks to meet deadlines and workload
- Confident IT skills and ability to quickly grasp new systems and processes
- High attention to detail
- Excellent verbal and written communication
- A customer-focused demeanor
This position is a fantastic opportunity to further your customer service experience and join a nationally recognised company.
Applications:
Please attention your CV in MS Word format to Sally Turier (sally.turier@randstad.com.au) and click apply now. Please note only shortlisted candidates will be contacted.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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