customer & sales support representative.

About:

The purpose of this role is to facilitate sales growth through the execution of daily, directed customer visits. The focus is on providing in-person customer service, collecting feedback, completing assigned tasks, and ensuring accurate reporting.

This role is a combination of on-road, counter and phone sales, along with store work and inventory management as required.

Key Responsibilities:

• Provide sales-focused customer service in-person and over the phone, ensuring exceptional customer experiences.
• Processing customer purchase orders accurately and efficiently
• Providing customers with accurate pricing and stock availability
• Gather customer feedback and identify issues or sales opportunities
• Execute a schedule of daily customer visits, including route, tasks, and objectives.
• Utilise computer software for stock management, including locating stock codes, checking purchase orders, tracking back orders, and monitoring stock movements and transfers.
• Collaborate with sales and operations teams to guarantee timely product and service collection.

Required experience:

• Previous experience in sales within a manufacturing or warehouse environment
• Background in the manufacturing or industrial tools sector is highly regarded
• Current drivers licence
• Full working rights within Australia

Key Strengths & Attributes:

• Results-driven: Proven ability to consistently meet or exceed sales targets.
• Customer-focused: Self-motivated and proactive in addressing customer needs.
• Highly motivated: Driven to exceed customer expectations, support company initiatives, and be a valuable team member.
• Exceptional communication: Interpersonal skills for interacting with customers.
• Accountable & coachable: Self-motivated and open to guidance.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.