credit analyst.

Are you a highly skilled Lending Officer with a Delegated Lending Authority (DLA) and a passion for customer service? We're partnered with a well-respected financial institution in Mulgrave, Melbourne, to find a top-tier professional to join their dynamic team.

This is a fantastic opportunity to take on a crucial role, working with a supportive team and making a real impact on customers' financial journeys. The role is a permanent, full-time position based entirely in the office, offering stability and the chance to build strong relationships with your colleagues and clients.

The Opportunity:

This role goes beyond just processing loans. You will be a trusted advisor, guiding customers through personal loans, mortgages, and refinances. Your DLA qualification and 2-5 years of experience will be put to excellent use as you handle everything from initial interviews to final settlements and ongoing administration.

Key Responsibilities:

• Conduct comprehensive customer interviews and manage a portfolio of loan inquiries.

• Assess all aspects of consumer credit, including eligibility, affordability, and security.

• Process applications efficiently and accurately through the Loan Origination System.

• Prepare and issue all necessary approval letters, contracts, and compliance documents.

• Manage collections activities and liaise with third-party solicitors for settlements.

• Identify business development opportunities and collaborate with the Loans Manager on complex cases.

• Ensure all lending activities adhere to strict regulatory codes, including FSR legislation.

What You'll Need to Succeed:

• A Delegated Lending Authority (DLA) qualification is a mandatory requirement.

• A minimum of 2 years of experience in a credit or lending environment.

• Exceptional written and verbal communication skills.

• Strong organizational skills and the ability to work effectively under pressure.

• High level of proficiency in the Microsoft Office Suite.

• In-depth knowledge of privacy legislation and related acts.

If you are a detail-oriented, adaptable professional who is ready to thrive in a busy office environment and make a genuine contribution, we want to hear from you.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.