Contact Centre Coach – Lead, Empower, Inspire (Parramatta-based) ...
Contact Centre Coach – Lead, Empower, Inspire (Parramatta-based) ...
Are you passionate about coaching others to deliver exceptional customer experiences? Do you thrive in environments where people and culture matter as much as performance? If so, this is your chance to make a real impact.
A fast-growing, purpose-driven financial services organisation is on the lookout for a Contact Centre - Service & Collections Coach to support their high-performing customer service teams. You’ll play a pivotal role in empowering frontline staff across Australia and New Zealand to deliver a world-class experience—through coaching, development, and uplifting leadership.
Make a difference by shaping customer experiences that genuinely help people through good times and bad.
Champion a culture of growth and care, helping others build capability, confidence, and career paths.
Lead with purpose in a team that puts people first—customers and employees alike.
Enjoy flexibility and impact, working across key customer and leadership teams in a well-established financial services organisation.
This is your chance to lead with impact, build capability at scale, and be part of something meaningful.
If this sounds like something you are interested, please feel free to APPLY NOW or send your updated CV to lavender.pham@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Contact Centre Coach – Lead, Empower, Inspire (Parramatta-based) ...
Are you passionate about coaching others to deliver exceptional customer experiences? Do you thrive in environments where people and culture matter as much as performance? If so, this is your chance to make a real impact.
A fast-growing, purpose-driven financial services organisation is on the lookout for a Contact Centre - Service & Collections Coach to support their high-performing customer service teams. You’ll play a pivotal role in empowering frontline staff across Australia and New Zealand to deliver a world-class experience—through coaching, development, and uplifting leadership.
Make a difference by shaping customer experiences that genuinely help people through good times and bad.
Champion a culture of growth and care, helping others build capability, confidence, and career paths.
Lead with purpose in a team that puts people first—customers and employees alike.
Enjoy flexibility and impact, working across key customer and leadership teams in a well-established financial services organisation.
This is your chance to lead with impact, build capability at scale, and be part of something meaningful.
If this sounds like something you are interested, please feel free to APPLY NOW or send your updated CV to lavender.pham@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
summary
See what comes ahead in the application process. Find out how we help you land that job.
Applying with us is easy. We will review all applications to check skill set, background experience and achievements to see if they align with the requirements of the role.
Once we have reviewed your application if you are shortlisted to move to the next stage, one of our consultants will contact you directly to discuss your application further. If we find that you are not a good fit for the specific role, you will be notified by email.
If you’ve never worked with us before, we’ll need some basic additional pieces of information to confirm your eligibility to work in Australia.
Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
Our expert team will either arrange an interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll suggest alternative options too.
If a job which you have applied for requires an interview, we will ensure you are fully prepared and know exactly what to expect - good luck!
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