- Based in Darwin (Darwin Support Office) with travel to remote Indigenous communities
- Support the Remote Australia Employment Service Program (RAES) to empower First Nations People
Randstad has partnered with ALPA (Arnhem Land Progress Aboriginal Corporation), one of Australia’s largest Aboriginal-owned benevolent corporations. We are seeking passionate individuals ready to bring their skills to some of the most beautiful and remote parts of Northern Australia. This isn’t just a job, it’s an opportunity to support the social and economic development of remote communities.
About your next roleReporting directly to the Performance Support Manager, you will play a critical role in ensuring the Remote Australia Employment Service Program (RAES) adheres to all regulatory requirements and maintains exceptional quality standards.
- Regularly monitor service delivery to ensure compliance with KPIs and Contract guidelines.
- Perform internal audits to identify areas of non-compliance and recommend corrective actions.
- Ensure accurate and timely collection, analysis, and reporting of program data for submission to the National Indigenous Australians Agency (NIAA).
- Collaborate closely with remote site teams, community members, and employers to promote best practices and implement new performance processes.
- Provide training, resources, and contract guidance to staff on program requirements and obligations.
- Prepare and submit detailed weekly and monthly compliance reports, performance metrics, and audit documentation.
- Build trust and maintain reliable, consistent interactions with remote site teams.
- Proactively identify and report risks and hazards to maintain a safe working environment.
- Extensive experience in compliance, quality assurance, or senior administration roles.
- High-level attention to detail and strong planning, time management, and organizational skills.
- Strong teamwork, interpersonal, and communication skills, with exceptional customer service abilities.
- Competence in data management and analysis, with strong computer skills in the Microsoft Suite and business systems.
- A problem-solving mindset with the ability to think strategically, innovate, and thrive under pressure to meet KPI targets.
- Ability to utilize AI tools for creative writing, training, and development.
- Desired: Experience using the Employment and Community Services Network (ECSN) or other Employment Service Systems (ESS).
- Desired: Knowledge and understanding of the RAES Program contract and experience conducting training sessions or workshops.
- Alignment with the values and purpose of ALPA.
- Willingness to travel to remote Indigenous communities.
- Ability to travel via light aircraft or 4WD vehicles (please note that third-party aviation guidelines enforce a strict passenger weight safety limit of 140kg).
- Standard national police and working with children clearances required for community service roles.
- Salary Packaging of 15,900
- 5 weeks annual leave + 17.5% leave loading
- The chance to make a meaningful difference in remote First Nations communities
Next Steps
If you feel you have what it takes to be successful in this role apply now with a current resume. For more information or a confidential discussion about your next career move, please contact the recruitment team on alpa@randstad.com.au or on (08) 8923 4390.
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