Collections Specialist
The Client
They are an innovative online small business lender. This is a fantastic opportunity to join a company that's been named one of Australia’s Top 5 employers. Their mission is to provide an amazing credit delivery and servicing experience.
About the Role
You'll be primarily responsible for managing a commercial recoveries portfolio, focusing on late-stage collections. The role requires you to:
- Take and make high-volume calls
- Build rapport with customers
- Negotiate resolutions for outstanding balances
- Skip tracing to find new customer information
- Liaising with third parties like field agents and solicitors.
This is a great opportunity to literally change the landscape of small businesses one conversation at a time. The team thrives on a culture of being open, fun, and empowering.
About You
- 1 year of experience in a collections role, preferably with a background in late-stage collections and skip tracing.
- Positive, resilient and persistent
- Great communicator
- Enjoys a fast-paced environment
- Team-oriented individual who is willing to learn, take on feedback
- Experience with litigation and Salesforce is highly regarded
Your Benefits
...
- Hybrid work option
- Training and development
- Fully stocked kitchen with snacks and drinks
- Opportunity to join a fast growing fintech
- Great team collaboration and culture
- Regular team building events
If this sounds like you, APPLY NOW send your updated CV to lavender.pham@randstad.com.au.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
