claims case manager.

Looking to take the next step in your claims career? A leading member-focused super fund is on the lookout for an experienced Case Manager (must have 2 years of death claims experience) to join their close-knit, compassionate team.

In this role, you’ll manage the end-to-end process of death claims with empathy and efficiency—guiding beneficiaries through difficult times, handling queries, and ensuring smooth claims outcomes.

What you'll bring:

• At least 2 years of experience managing life insurance or superannuation-based death claims
• Confidence in challenging insurer decisions and preparing trustee recommendations
• Strong communication skills when working with members, legal reps, and stakeholders
• A passion for delivering fair and supportive service to those who need it most

What’s in it for you:

• A flexible hybrid work model (2+ days in their stunning central Sydney CBD office)
• A people-first team culture that supports your development
• Work with purpose and be part of something meaningful

Apply now or send your updated CV to Lavender.Pham@randstad.com.au.

Only Australian Citizens or Permanent Residents will be considered.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.