financial
Financial
APS5 Internal Review Officer
Key Responsibilities:
- Working with participants/applicants to gather information regarding the nature and context of review requests.
- Informing participants/applicants and their representatives about decisions, reviews and the appeals process.
- Monitoring and managing caseloads, ensuring internal reviews are completed within set timeframes.
- Contributing to quality improvement activities to enhance service delivery practice, processes and systems.
Key Capabilities
- A degree in law, social work, psychology, disability studies, or a related field is desirable.
- Experience working within the disability sector, social services, or a related field.
- An understanding of various disabilities and the challenges individuals face.
- Previous experience with case management, advocacy, or legal decision-making.
- Strong communication and interpersonal skills.
- Excellent attention to detail, empathy, and strong organizational skills.
- High-level analytical skills, with the ability to assess evidence, analyse information, and make sound decisions.
- Australian Citizenship required
How to Apply:
If this challenging and rewarding opportunity sounds like a fit for you, Apply Now or reach out to Maddy Hellawell with any questions at maddy.hellawell@randstad.com.au
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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