Randstad are currently looking for an Administration Assistant to join a Local Council client location in the Northern Suburbs! This is an excellent opportunity for a highly organised and personable individual to play a crucial role in their Aged Care services, working 20 hours per week.
About the Role
As the Administration Assistant, you'll be the first point of contact for their new clients. You'll primarily be responsible for guiding them through the initial onboarding process, which includes completing essential assessment paperwork and accurately updating our client database. This role requires a high degree of interaction, both face-to-face and over the phone, with clients and their families.
Your day-to-day tasks will involve:
- Accessing and interpreting information from the My Aged Care portal.
- Engaging with clients to gather necessary information for their care plans.
- Inputting and maintaining accurate client data in their client management system.
- Collaborating with our team to ensure a smooth transition for all new clients.
Key Requirements
We're looking for someone who is not just skilled, but also compassionate and customer-focused. The ideal candidate will have:
- A valid / current NDIS Worker Screening Check
- High-level computer skills and the ability to quickly learn new systems and processes.
- Strong interpersonal skills with a positive, can-do attitude.
- The ability to work independently, take initiative, and adapt to changing priorities.
- A genuine willingness to learn and a high degree of empathy for people from diverse social, financial, and cultural backgrounds.
- Previous experience in aged care or community home care is a bonus, but not a requirement. We're happy to train the right person.
If you're a quick learner with a knack for administration and a passion for helping people, we'd love to hear from you.
Why work for Randstad?
Join Randstad's community of contractors for customer service roles across various Government departments. Working as a contractor with Randstad comes with many benefits.
- We offer three pay runs per week ensuring you are always paid within the week.
- Access to My Randstad portal for easy payslip access
- Exclusive access to roles before we go to market
- Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts Cinemas and many more
- Access to our employee assistance program services, including counseling services.
Our team is genuine in the support they offer, whether it be helping you to secure the right work opportunity, supporting your development or supporting you while you are contracting for us.
How to Apply:
Click APPLY and upload your CV in WORD format, or contact Monique Costanzo(monique.costanzo@randstad.com.au) with any questions you have about these opportunities.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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