accounts receivable officer.

Reporting to the Patient Services Manager, you will be responsible for accurately managing and coordinating the end-to-end billing process. This role ensures compliance with relevant healthcare funding guidelines and facilitates timely revenue capture, contributing to the hospital’s financial sustainability. The Accounts Receivable Officer supports clinical and administrative teams by providing assistance on prosthetic billing requirements.

Responsibilities of the Position:

• Ensure prosthetic billing processes and related procedures comply with current legislation, health fund guidelines, and industry best practice.
• Demonstrate clear, respectful, and effective communication across all levels of the organisation, including clinical, administrative, and external stakeholders.
• Respond to queries and requests from internal and external customers in a timely, professional, and courteous manner, fostering a service-oriented environment
• Accurately enter and maintain records of all prosthetic items used during procedures to ensure complete and timely billing.
• Manage the end-to-end process of prosthetic item ordering, receipting, and reconciliation.
• Cross-reference supplier invoices with delivery documentation and procedure records; resolve any discrepancies promptly.
• Support the Patient Billing team by preparing accurate prosthetic cost estimations for patient billing and pre-authorisations.
• Monitor and update prosthetic pricing data within the billing system, ensuring accuracy and currency in alignment with supplier agreements and health fund schedules.
• Generate usage and stock reports as required for internal auditing, purchasing forecasts, and performance monitoring.
• Assist in the preparation for and response to health fund audits and reviews relating to prosthetic usage and billing compliance.

Essential Criteria:

• Demonstrated proactive approach with a strong sense of initiative and accountability in day-to-day tasks
• Proven data entry experience with a high level of speed, accuracy, and attention to detail
• Proficient computer skills, particularly in Microsoft Office applications including Word, Excel, and Outlook
• Well-developed time management and organisational skills with the ability to prioritise tasks and meet deadlines in a dynamic environment
• Strong analytical and detail-focused mindset, ensuring accuracy in billing and documentation

Desirable Criteria:

• Experience working within a hospital or healthcare setting in a patient billing, revenue, or finance-related role
• Sound understanding of hospital/ medical billing processes or a relevant clinical background
• Previous experience in a prosthetic billing or medical consumables reconciliation role
• Demonstrated ability to contribute to process improvement, with creativity, initiative, and a forward-thinking mindset
• Ability to work independently with minimal supervision while maintaining high standards of performance and accuracy.

If you're interested in this exciting opportunity and meet the requirements, please click 'apply now' to apply online. For further enquiries, please call Kammy Lee on 8468 8035 or email kammy.lee@randstad.com.au I look forward to your application, please note only the shortlisted candidates will be contacted immediately.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.