how does my randstad work?
my Randstad timesheets have many of the same benefits as the mobile app, including:
- add and save your hours worked as you go, then complete and submit at the end of the week,
- view your active and past bookings,
- add comments, expenses, allowances and photo attachments to your timesheet,
- create your own password, and reset it whenever you need to,
- enter and calculate kilometers travelled for travel allowances
- easily see when your timesheets have been approved.
The portal even talks to the mobile app, so if you’ve started a timesheet on your phone, you can complete it through your my Randstad portal, and vice versa!
For more information, view our User Guide or see our Frequently Asked Questions and short instructional videos below.
completing your timesheets.
To complete your timesheet you can log in via the myrandstad app on your phone, download on your android or iphone. Or alternatively, you can do this on your desktop via our portal.
frequently asked questions about our global myrandstad app.
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Why should I download the new app?
The new app will have a completely refreshed user interface and more intuitive to use for candidates. Additionally, this would also enable additional integrations such as push notifications and a shifts module in the future that will allow you to pick up shifts!
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Will there be new functionalities?
Yes! As mentioned, there will be introducing the ability to see new and incoming shifts relevant to your role AND the ability to receive push notifications in the future. This will enable a more dynamic, timely and user-friendly way of letting you know when there's an appropriate shift ready for you to be picked up.
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There's multiple Randstad apps on the play store! Which one do I download?
In both the Apple Store and the Play Store, the correct app to download will be called "my Randstad".
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How do I access my previous payslip when the old app is no longer available?
The best thing for you to do is to access the my Randstad web portal which will have all your past bookings, payslips and more. You can access this by going to this link.
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The new app doesn't show any of my claimed shifts.
We will be introducing a new shifts module to the app soon.
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Getting started - one off registration.
Your Randstad consultant will set up your access to submit timesheets via My Randstad. If you haven’t used My Randstad before, you’ll receive an email inviting you to create a password. Click the get started now button to create your password and activate your account.
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Downloading the app and login.
From the Apple Store and the Play Store, download the app called "my Randstad" and log in with your existing details to get started!
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Submitting timesheets - adding a new one.
Navigate to the timesheets module and tap "add timesheet". This will prompt you to select which booking you'd like to submit a timesheet for and then indicate a weekly time period that this timesheet falls under.
From here, you can simply tap into each individual day and begin indicating your start time and end times for each shift. Once you're ready, you'll also have the option to copy these times to other days of the week.
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Can I edit timesheets after I've submitted them?
Yes! If you have submitted a timesheet already and would like to make additional changes before they are approved, you can simply tap the "recall" button to revert the submission. You can then make changes as you see fit, and simply tap "submit" when you are ready to submit it for approval.
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Enter timesheet details - allowances.
As you're adding your timesheet details, you'll also have the option to add any allowances. Simply tap the "add allowance" button and indicate what type of allowance it is from a preset of dropdown options and what date it applies to. Be sure to add the quantity of allowances and also any additional comments as you see fit.
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Enter timesheet details - expenses.
As you're adding your timesheet details, you'll also have the option to add any expenses. Simply tap the "add expense" button and indicate what type of expense it is from a preset of dropdown options and what purchase date it applies to. You will also need to indicate the cost in terms of price and GST. For record keeping purposes, we will also need a photo of the expense before you can successfully submit it.
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Can I apply for leave on the new app?
Currently, this feature is unavailable on the mobile app. If you would like to apply for leave, and you are from APAC, the best thing to do is access the module from the web app by going to this link.
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When will I need to stop using the old myRandstad APAC app?
The old app "myrandstad apac" will be taken offline at the end of November. We suggest that you have the new app downloaded to ensure a smooth transition to the new one, and so you can still maintain the ability to submit timesheets and indicate your availabilities to your Randstad consultant.
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Will my timesheets and payslips from the old app get ported to the new app?
Yes, we're working on this!
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How do I see my booking details?
We're currently building out the ability for you to see your incoming and past bookings and their details. The best way for you to view this information is to use the old my randstad apac app OR visit the web app via this link.
frequently asked questions.
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How do I get set up to use timesheets through my Randstad?
Your Randstad consultant will enable your access and let you know when you can get started using both the mobile app and timesheets through your my Randstad portal.
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How do I copy hours if I work the same shift on multiple days?
The 'Copy Shifts' feature is designed for you! Enter your first shift, then click the 'Copy' button to choose which days of the week to automatically copy your shifts to.
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How do I add a timesheet if there aren’t any in my 'To Do' list on the my Randstad portal?
If your 'To Do' screen doesn’t have any timesheets, click 'CREATE TIMESHEET' in the top right hand corner of the screen, then choose the booking and week that your timesheet is for.
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How do I add a shift if I’ve worked twice on one day?
By default, the timesheet displays a single shift per day. If you’ve worked a second shift on one day, click on the add shift button, select the day to which you’re adding the shift, then enter your start, finish, and break times as normal. Once saved, the additional shift will display as a separate row in the shifts section of the timesheet details screen.
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How do I change something on my timesheet once it’s been submitted?
As long as your timesheet hasn’t been approved, you can recall it to make changes. Go to your 'Submitted' list, locate and open the timesheet you want to edit and click 'Recall Timesheet'. This returns the timesheet to your 'To Do' list. If the timesheet has been already been approved, contact your Randstad consultant for assistance.
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How do I add supporting information (e.g. receipts) to my timesheet?
You’ll need to have the document on your computer to add it through the portal. Click on the attachments tab, then select the add attachments button. This will prompt you to select the file to upload from your computer, and attaches it to your timesheet.
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How do I delete a day from my timesheet if I didn’t work it?
For days that you’re not working, for example public holidays, you won’t need to delete anything from your timesheet. Just don’t enter any hours for that day. If you’ve accidentally saved shift hours on a day that you didn’t work, click on the clear button to the far right of that day’s shift information.
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How do I reset my password?
You can reset your password any time, through either the mobile app or the my Randstad web portal. Simply click on the “forgot your password” link on the login page and follow the steps to receive a new password.
find out more
about approving timesheets here.
