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about the team 

The Financial Services and Travel Section is a high-volume centralised processing unit that services the greater department by performing accounts payable and receivable, credit card administration, expense8 business support, debt management and receipting functions.  

The section works closely with other areas in Finance to deliver quality service and support to departmental staff.   

our ideal candidate 

Our ideal candidate will: 

  • demonstrate good attention to detail when processing payment requests 
  • be able to process payment requests accurately and on time 
  • be service-oriented with the ability to develop and maintain working relationships to meet the needs of internal customers, and foster collaboration within the division 
  • demonstrate essential communication skills in responding to queries and requests 
  • demonstrate good judgement and escalate requests where required. 

what you will do 

In this position, you will: 

  • undertake data entry tasks in Technology One (our Financial Management Information System) for: 
    • grant payments 
    • contractor invoices 
    • simple invoices 
  • action all Recipient Created Tax Invoices (RCTIs)  
  • review task performance against agreed Key Performance Indicators (KPIs) and communicate outcomes to your supervisor 
  • provide input and recommendations for issues as they arise 
  • assist with responding to simple enquiries and escalate where required 
  • participate in and identify business process/continuous improvement activities 
  • contribute to building and maintaining a high-performing service delivery culture 
  • undertake various administrative tasks as needed (e.g. mail collection). 


To be eligible for employment in the APS and the department, applicants must be Australian Citizens. The filling of this vacancy is intended to constitute an affirmative measure under Section 33 of the Australian Public Service Commissioner’s Directions 2022. This vacancy is open only to people with disability.

Successful applicants are required to provide evidence to confirm they are a person with disability. Evidence of disability is not included information about the type of disability. Suitable evidence of a disability would be a certificate or letter from a registered medical practitioner.

the following documents would also be acceptable: 

  • letter from a Disability Employment Service or jobactive provider 
  • letter from a secondary or tertiary institution disability services unit in relation to a recent student. 

If the above documents are not available, a statutory declaration from the applicant can be accepted. 

security clearance 

This position requires a Baseline security clearance. The successful applicant will be provided with information regarding obtaining and maintaining a clearance at this level.

accessibility and reasonable adjustments 

The department is committed to ensuring our facilities, systems, and work practices are accessible. Anyone with a permanent or temporary disability, injury or illness can request reasonable adjustments at all stages of their employment. 


  • This process may be used to fill both ongoing (permanent) and non-ongoing (temporary) roles.
  • A merit pool may be established to fill future vacancies. 
  • The team is based in Canberra. However, other locations may be considered for the successful candidate. 
  • The department supports flexible working arrangements, and staff can apply to work a mix of hours from home and office locations each week.

how to apply 

Your application must not contain any classified or sensitive information in your resume or other documents. Applications containing classified information may not be considered by the selection panel. 

When applying for this role, you will be asked to complete an online application form and upload your current resume. Your application will be reviewed, and if you are longlisted, you will be asked to participate in an interview on the Modern Hire interview platform. 

This will then be reviewed, and if you are shortlisted, we will invite you to attend an interview. 

We want to ensure you have everything you need to apply for this position. Accessible application documentation is available in other formats on request.

contact information 

For more information regarding this opportunity, please contact Naomie Johnson via:

learn more about the department 

The department offers a flexible, diverse, and collaborative workplace. We value everyone bringing their different backgrounds and points of view to work every day. We can give you a challenging and rewarding career with the opportunity to contribute to the policy that affects all Australians – and the world. You can find out more about us and our work at industry.gov.au. 

From study support to generous parental leave and flexible work arrangements, your manager will work with you to help you along your career journey and achieve a work-life balance. 

The department is committed to a workplace culture that is respectful, inclusive, and diverse, where all employees have a sense of belonging and can bring their authentic selves to work every day.

We encourage applications to people who identify as Aboriginal or Torres Strait Islander, people with disability, culturally and linguistically diverse people and people of the LGBTIQA+ community, including transgender, gender diverse, and intersex people.

Advertised: 20 July 2022

Applications close: 17 August 2022

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