career
Great scope of having a career in a growing regional operation with a Tier-2 OEM
- Rare opportunity to work directly with an Tier-2 OEM
- Great scope of having a career in a growing regional operation
- Opportunities to service industry leading airline providers
The Company
Our client is a Canadian commercial aerospace giant offering new aircraft manufacturing, engineering, aftermarket modifications, parts manufacturing and flight training services for over 100 years. They currently have approximately 1,200 employees across 3 major provinces within Canada and as well as in markets and distribution hubs world-wide.
They are currently supplying aircraft and avionic engineering services to major Australian flight providers with Qantaslink and Jetstar being some of their major clients.
Role in brief
We're recruiting for a Service Coordinator – Aftermarket & Spares Support to join a global leader in aerospace, supporting operators, maintainers, and distributors of the legendary Dash 1-7 fleet.
The successful candidates must be able to travel to Canada for an initial training period of up to 2 months.
KEY ACCOUNTABILITIES:
- Act as the primary point of contact for global customers, providing expert guidance on spare parts, aftermarket services, and technical support.
- Consult on technical issues, troubleshoot problems, and coordinate internally to deliver tailored solutions that keep aircraft operational.
- Manage spares sales orders from inquiry through to fulfilment, ensuring accuracy and urgency every step of the way.
- Work closely with quality teams to investigate root causes and support continuous improvement across aftermarket processes.
- Collaborate with internal teams to enhance service delivery, streamline response times, and identify growth opportunities within the existing customer base.
- Participate in a 24/7 AOG support rotation, responding swiftly to urgent customer needs.
EXPERIENCE & QUALIFICATIONS:
- Diploma or Degree in Supply Chain, Engineering, or Business Administration.
- Minimum 3+ years of experience in an aviation or technical support environment.
- Strong communication and relationship-building skills with a service-first mindset.
- Comfortable working with ERP systems (IFS experience is a bonus).
- Intermediate proficiency in Microsoft Office (Excel, Word, PowerPoint).
- Ability to deliver and support in a 24/7, high-pressure environment.
Salary and Work Rights
- $75K - $90K + Super depending on industry relevant experience & qualifications.
- Australian Citizens and Permanent Residents.
Apply now with your latest resume at ahmad.saquib@randstad.com.au or call on 0428 751 002 for a further discussion regarding the role.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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