senior manager - claims (specialty health & injury claims).

We’re working with a top-tier insurer looking for a claims technical leader role in Brisbane to launch a new Specialty Health & Injury Claims product and build the team that will deliver and manage it.

If you’re a seasoned claims professional who loves transforming the way things are done without straying into IT territory, this is the role for you.

Why you’ll love it

• Build something from the ground up: design and deliver a brand-new product claims function

• Shape the future: challenge the norm and introduce smarter, customer-first processes

• Career trajectory : GM-level progression on the table for the right person

• Balance and benefits: flexible working, competitive salary, and relocation support for interstate candidates

What you’ll do

• Lead the implementation of a new Specialty claims product

• Develop and embed scalable, efficient claims processes and workflows

• Partner with product, operations, and tech teams to uplift claims capabilities (no coding required)

• Build, coach, and lead a high-performing claims team

• Drive innovation while keeping customer experience front and centre

What you’ll bring

• Deep technical expertise in claims processing

• Experience leading claims transformation and process improvement initiatives

• Strong understanding of claims systems, automation, and data from a business lens, not a technology based one.

• Proven leadership and change delivery skills in a fast-paced environment

• A genuine passion for building great teams and delivering great outcomes

In short:

You’re a claims expert, not a coder. You know the details, lead with vision, and want to leave your mark on a growing portfolio. ...