Senior Manager – Claims (Specialty Health & Injury Claims)
We’re working with a top-tier insurer looking for a claims technical leader role in Brisbane to launch a new Specialty Health & Injury Claims product and build the team that will deliver and manage it.
If you’re a seasoned claims professional who loves transforming the way things are done without straying into IT territory, this is the role for you.
Why you’ll love it
Build something from the ground up: design and deliver a brand-new product claims function
Shape the future: challenge the norm and introduce smarter, customer-first processes
Career trajectory : GM-level progression on the table for the right person
Balance and benefits: flexible working, competitive salary, and relocation support for interstate candidates
What you’ll do
Lead the implementation of a new Specialty claims product
Develop and embed scalable, efficient claims processes and workflows
Partner with product, operations, and tech teams to uplift claims capabilities (no coding required)
Build, coach, and lead a high-performing claims team
Drive innovation while keeping customer experience front and centre
What you’ll bring
Deep technical expertise in claims processing
Experience leading claims transformation and process improvement initiatives
Strong understanding of claims systems, automation, and data from a business lens, not a technology based one.
Proven leadership and change delivery skills in a fast-paced environment
A genuine passion for building great teams and delivering great outcomes
In short:
You’re a claims expert, not a coder. You know the details, lead with vision, and want to leave your mark on a growing portfolio.
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If this interest you, apply here or reach out to anastasia.cheruvelil@randstad.com.au
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.