A key player in Australia's telecommunications industry, is seeking a Senior Contact Center Specialist to join our Technical Operations group within Integrated Client Services, based at OCS. This role focuses on delivering managed services and technical support for Cloud Contact Center technologies.The successful candidate will contribute to a team operating within an ITIL framework, working collaboratively with customers to achieve shared goals and busine
A key player in Australia's telecommunications industry, is seeking a Senior Contact Center Specialist to join our Technical Operations group within Integrated Client Services, based at OCS. This role focuses on delivering managed services and technical support for Cloud Contact Center technologies.The successful candidate will contribute to a team operating within an ITIL framework, working collaboratively with customers to achieve shared goals and busine
12 month engagement + extensions$120 - $130/hour + SuperMust be in Canberra NO remote candidates will be acceptedAbility to obtain a security clearanceCandidate must be an Australian citizen WHAT YOU WILL DOSupport and deliver the full lifecycle of change. Particular focusses will be on:Engaging with business stakeholders to understand the impacts of change. Through the change impact process, working with stakeholders to identify where there are gaps with
12 month engagement + extensions$120 - $130/hour + SuperMust be in Canberra NO remote candidates will be acceptedAbility to obtain a security clearanceCandidate must be an Australian citizen WHAT YOU WILL DOSupport and deliver the full lifecycle of change. Particular focusses will be on:Engaging with business stakeholders to understand the impacts of change. Through the change impact process, working with stakeholders to identify where there are gaps with
Project Administrator is currently required for a contract to August 2025 to provide support for various IT projects. Opportunity to go perm.This will include the following:Assist with the preparation of documentation relating to all phases of the project life cycle. This will include preparing various project reports. Undertake procurement functions including creating of purchase orders and monitoring of workflows for all procurement activities.Assist i
Project Administrator is currently required for a contract to August 2025 to provide support for various IT projects. Opportunity to go perm.This will include the following:Assist with the preparation of documentation relating to all phases of the project life cycle. This will include preparing various project reports. Undertake procurement functions including creating of purchase orders and monitoring of workflows for all procurement activities.Assist i
Candidate must be an Australian citizen with a Baseline security clearanceMulti-year engagement with a Federal DepartmentMultiple locations and hybrid working available Randstad Digital Randstad Digital under the umbrella of Randstad, the world’s largest talent company and a partner of choice to clients. Our 46,000 employees around the world make a positive impact on society by helping people to realize their true potential throughout their working life.
Candidate must be an Australian citizen with a Baseline security clearanceMulti-year engagement with a Federal DepartmentMultiple locations and hybrid working available Randstad Digital Randstad Digital under the umbrella of Randstad, the world’s largest talent company and a partner of choice to clients. Our 46,000 employees around the world make a positive impact on society by helping people to realize their true potential throughout their working life.
Role Purpose:The Principal Officer - ICT & Digital Delivery is responsible for leading the planning, delivery and evaluation of ICT programs, projects and services that deliver business critical hardware, software and technology solutions. The role also delivers ICT customer centric services, monitors procurement and contract management processes, and maintains vendor relationships to ensure service level agreements are met. Key Responsibilities:Lead and
Role Purpose:The Principal Officer - ICT & Digital Delivery is responsible for leading the planning, delivery and evaluation of ICT programs, projects and services that deliver business critical hardware, software and technology solutions. The role also delivers ICT customer centric services, monitors procurement and contract management processes, and maintains vendor relationships to ensure service level agreements are met. Key Responsibilities:Lead and
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