- Duties and responsibilities:Providing secretariat support for all Home and Living decisions. Supporting teams with branch-specific enquiries. Resolving issues and complaints in relation to participant Home and Living applications.Leading and contributing to the implementation of process improvement initiatives.Managing, collating, interpreting and analysing data to produce reports and dashboards that inform strategic and operational planning. ContributingDuties and responsibilities:Providing secretariat support for all Home and Living decisions. Supporting teams with branch-specific enquiries. Resolving issues and complaints in relation to participant Home and Living applications.Leading and contributing to the implementation of process improvement initiatives.Managing, collating, interpreting and analysing data to produce reports and dashboards that inform strategic and operational planning. Contributing
- About the roleThe APS4 Planner role involves gathering information from clients and their representatives, to make funding and support decisions.Duties include, but are not limited to:Analysing participant records using a range of policies, practice guidance and legislation to make funding decisions in relation to participant plans to help reduce overspendingWorking with participants and their representatives via telephone communication, to identify currenAbout the roleThe APS4 Planner role involves gathering information from clients and their representatives, to make funding and support decisions.Duties include, but are not limited to:Analysing participant records using a range of policies, practice guidance and legislation to make funding decisions in relation to participant plans to help reduce overspendingWorking with participants and their representatives via telephone communication, to identify curren
