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    1 Permanent Call centre & customer service job found in Ringwood East, Victoria

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    • knowledge management specialist - contact centre

      • melbourne, victoria
      • permanent
      • AU$70,000 - AU$85,000 per year, inclusive of superannuation
      • call centre & customer service
      Knowledge Management SpecialistAbout the RoleWe are looking for a Knowledge Management Specialist with a strong background in contact center operations to join our team. In this 12-month fixed-term contract, you'll be the champion of an internal knowledge base, ensuring the customer-facing teams have instant access to accurate and up-to-date information. Your work will be key in improving efficiency, reducing call handling times, and boosting first-call re
      posted 24 september 2025
      Knowledge Management SpecialistAbout the RoleWe are looking for a Knowledge Management Specialist with a strong background in contact center operations to join our team. In this 12-month fixed-term contract, you'll be the champion of an internal knowledge base, ensuring the customer-facing teams have instant access to accurate and up-to-date information. Your work will be key in improving efficiency, reducing call handling times, and boosting first-call re
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