- As Contact Centre Manager, you are the technical lead for a major federal government account. You will lead a specialized Tier 2/3 engineering team to ensure operational excellence across incident, change, and problem management.Key Parts:Manage specialized engineers to meet strict contractual SLAs.Lead the resolution of major incidents and high-priority stakeholder escalations.Drive resource planning and technical capability uplift within the cohort.PartnAs Contact Centre Manager, you are the technical lead for a major federal government account. You will lead a specialized Tier 2/3 engineering team to ensure operational excellence across incident, change, and problem management.Key Parts:Manage specialized engineers to meet strict contractual SLAs.Lead the resolution of major incidents and high-priority stakeholder escalations.Drive resource planning and technical capability uplift within the cohort.Partn
- My client is looking to engage a hands-on ICT Infrastructure Team Lead to manage and mentor their ICT Infrastructure team. You will be responsible for the strategic direction and operational stability of our core systems, focusing on Microsoft 365, modern endpoint management with Intune and SCCM, and our Windows Server 2019+ environment as well as ad-hoc project work. This role requires a strong blend of technical expertise and leadership skills, underpiMy client is looking to engage a hands-on ICT Infrastructure Team Lead to manage and mentor their ICT Infrastructure team. You will be responsible for the strategic direction and operational stability of our core systems, focusing on Microsoft 365, modern endpoint management with Intune and SCCM, and our Windows Server 2019+ environment as well as ad-hoc project work. This role requires a strong blend of technical expertise and leadership skills, underpi
- Our agency is proud to exclusively represent a global leader in cybersecurity and compliance services as they expand their Privacy & Data Protection Consulting practice across Australia. We are seeking a senior Data Privacy & DPIA Subject Matter Expert to take on a market-facing leadership role, combining high-level consulting delivery with strategic business development.Based in Perth with a Hybrid work structure, this is a pivotal opportunity to build anOur agency is proud to exclusively represent a global leader in cybersecurity and compliance services as they expand their Privacy & Data Protection Consulting practice across Australia. We are seeking a senior Data Privacy & DPIA Subject Matter Expert to take on a market-facing leadership role, combining high-level consulting delivery with strategic business development.Based in Perth with a Hybrid work structure, this is a pivotal opportunity to build an
- The Opportunity:Join a once-in-a-generation digital transformation program aimed at modernizing a critical government licensing and registration ecosystem. This large-scale, multi-year initiative spans multiple agencies and involves replacing decades-old legacy platforms with a secure, modern, and user-centered digital environment.As the Program Architect, you will provide strategic and delivery-focused leadership, translating high-level enterprise architeThe Opportunity:Join a once-in-a-generation digital transformation program aimed at modernizing a critical government licensing and registration ecosystem. This large-scale, multi-year initiative spans multiple agencies and involves replacing decades-old legacy platforms with a secure, modern, and user-centered digital environment.As the Program Architect, you will provide strategic and delivery-focused leadership, translating high-level enterprise archite
