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    1 job found for Data entry in Darwin

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      • darwin, northern territory
      • contract
      • AU$33.00 - AU$36.00 per hour
      • full-time
      APS3 Participant Support OfficerNDIA is responsible for engaging with participants and managing participant plans and supports. Territory-based business units manage the operating functions of the NDIS, ensuring accessible, nationally-consistent participant experiences.Mon to Fri office hours $36/hour The APS3 Participant Support Officer is a team membership position and is responsible for setting priorities and managing work flow for their role and producing work that is subject to regular monitoring by more senior NDIA positions within their management structure.The APS3 Participant Support Officer will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities.The position may have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders. Responsibilities may include but are not limited to:Managing and resolving participant matters by actioning planning tasks as per the NDIS Act.Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and NDIA online support.Resolving customer enquiries, providing information and/or referring customers to appropriate government or community services.Managing the team shared email inbox, appointments and telephone enquiries.Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.Undertaking research and investigation activities and preparing associated reports and correspondence.Undertaking a range of data entry activities and ensuring follow up is completed.Receiving and recording complaints and other feedback in the NDIA Business systemsWorking with Children CheckNDIS Worker Screening Checkcomputer/software applications - Microsoft Office computer based workTo be considered for the role, you will have a similar experience as Participant Support Officer within a busy cooperative team environment. You will also be able to work independently with a high level of responsibility. You will be attentive and enthusiastic, with a willingness to learn new skills and be highly observant and pay attention to detail.for a confidential conversation about your career goals. Email: bryan.pritchard@randstad.com.au Phone: 0439 072 172 Please note, only shortlisted candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      APS3 Participant Support OfficerNDIA is responsible for engaging with participants and managing participant plans and supports. Territory-based business units manage the operating functions of the NDIS, ensuring accessible, nationally-consistent participant experiences.Mon to Fri office hours $36/hour The APS3 Participant Support Officer is a team membership position and is responsible for setting priorities and managing work flow for their role and producing work that is subject to regular monitoring by more senior NDIA positions within their management structure.The APS3 Participant Support Officer will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities.The position may have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders. Responsibilities may include but are not limited to:Managing and resolving participant matters by actioning planning tasks as per the NDIS Act.Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and NDIA online support.Resolving customer enquiries, providing information and/or referring customers to appropriate government or community services.Managing the team shared email inbox, appointments and telephone enquiries.Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.Undertaking research and investigation activities and preparing associated reports and correspondence.Undertaking a range of data entry activities and ensuring follow up is completed.Receiving and recording complaints and other feedback in the NDIA Business systemsWorking with Children CheckNDIS Worker Screening Checkcomputer/software applications - Microsoft Office computer based workTo be considered for the role, you will have a similar experience as Participant Support Officer within a busy cooperative team environment. You will also be able to work independently with a high level of responsibility. You will be attentive and enthusiastic, with a willingness to learn new skills and be highly observant and pay attention to detail.for a confidential conversation about your career goals. Email: bryan.pritchard@randstad.com.au Phone: 0439 072 172 Please note, only shortlisted candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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