- Call Centre Team LeaderAre you a proven leader ready to transform customer care in a fast-paced environment? We are seeking a highly motivated and experienced Call Centre Team Leader to join their contact centre and help drive a culture of excellence, ownership, and first-time resolution.We have opportunities for both a Service Specialist Team Leader and a Technical Support Team Leader with a national client located in the Adelaide CBD. Key ResponsibilitieCall Centre Team LeaderAre you a proven leader ready to transform customer care in a fast-paced environment? We are seeking a highly motivated and experienced Call Centre Team Leader to join their contact centre and help drive a culture of excellence, ownership, and first-time resolution.We have opportunities for both a Service Specialist Team Leader and a Technical Support Team Leader with a national client located in the Adelaide CBD. Key Responsibilitie
- About the roleOn offer is a 3 month contract with full time hours within a prominent State Government department. This customer service role will see you liaising with customers through inbound calls to provide support and assistance.Pay Rates $37 per hour + superannuation37.5 hours per week - Monday - FridayResponsibilities:You will provide a high level of customer service and will be required to interact with customers and provide support for general enqAbout the roleOn offer is a 3 month contract with full time hours within a prominent State Government department. This customer service role will see you liaising with customers through inbound calls to provide support and assistance.Pay Rates $37 per hour + superannuation37.5 hours per week - Monday - FridayResponsibilities:You will provide a high level of customer service and will be required to interact with customers and provide support for general enq
- About the companyOur client is a leading provider of integrated services across Australia and New Zealand, with a focus on creating and sustaining the modern environment by delivering essential infrastructure services.They are seeking a professional Call Centre Operator to join their team in Kingsgrove, NSW. This role is essential for coordinating maintenance services for social housing initiatives, serving as the critical communication link between contacAbout the companyOur client is a leading provider of integrated services across Australia and New Zealand, with a focus on creating and sustaining the modern environment by delivering essential infrastructure services.They are seeking a professional Call Centre Operator to join their team in Kingsgrove, NSW. This role is essential for coordinating maintenance services for social housing initiatives, serving as the critical communication link between contac
- We are currently seeking dedicated and compassionate individuals to join our clients; Emergency Relief Services team, playing a vital role in helping people impacted by disasters seeking information and access to services.Title: Disaster Response Hotline OperatorPay Rate: $40.00 - $50.00phLocation: Fremantle Dates & Duration: Peak season runs from December - April. (Contract lengths throughout this time can vary)Start & Finish Times: 8:00am - 4:00pm - Mon-We are currently seeking dedicated and compassionate individuals to join our clients; Emergency Relief Services team, playing a vital role in helping people impacted by disasters seeking information and access to services.Title: Disaster Response Hotline OperatorPay Rate: $40.00 - $50.00phLocation: Fremantle Dates & Duration: Peak season runs from December - April. (Contract lengths throughout this time can vary)Start & Finish Times: 8:00am - 4:00pm - Mon-
- Contact Centre ManagerAre you a strategic leader ready to take on the accountability of a high-performing contact centre operation? We are seeking a world-class Contact Centre Manager to lead a transformative team for a model for a major Australian brand.If you thrive on building culture, driving performance, and managing a business unit like your own small business, this is the role for you!The Role in a NutshellAs the Contact Centre Manager, you are accoContact Centre ManagerAre you a strategic leader ready to take on the accountability of a high-performing contact centre operation? We are seeking a world-class Contact Centre Manager to lead a transformative team for a model for a major Australian brand.If you thrive on building culture, driving performance, and managing a business unit like your own small business, this is the role for you!The Role in a NutshellAs the Contact Centre Manager, you are acco
- Are you a motivated and organised administrator with a passion for customer service? Our client, a respected Waste Management company located in Queanbeyan, is seeking a Customer Service Administrator to join their team on a casual on-going, full-time basis.This is a fantastic opportunity to take the next step in your career, with a company that values initiative, teamwork, and professional growth.About the RoleAs the Customer Service Administrator, you'llAre you a motivated and organised administrator with a passion for customer service? Our client, a respected Waste Management company located in Queanbeyan, is seeking a Customer Service Administrator to join their team on a casual on-going, full-time basis.This is a fantastic opportunity to take the next step in your career, with a company that values initiative, teamwork, and professional growth.About the RoleAs the Customer Service Administrator, you'll
- Call Centre Team LeaderAre you a proven leader ready to transform customer care in a fast-paced environment? We are seeking a highly motivated and experienced Call Centre Team Leader to join their contact centre and help drive a culture of excellence, ownership, and first-time resolution.We have opportunities for both a Service Specialist Team Leader and a Technical Support Team Leader with a national client located in the Adelaide CBD. Key ResponsibilitieCall Centre Team LeaderAre you a proven leader ready to transform customer care in a fast-paced environment? We are seeking a highly motivated and experienced Call Centre Team Leader to join their contact centre and help drive a culture of excellence, ownership, and first-time resolution.We have opportunities for both a Service Specialist Team Leader and a Technical Support Team Leader with a national client located in the Adelaide CBD. Key Responsibilitie
- Do you have a passion for leading people and transforming customer experience?Are you an inspiring leader who can motivate a high-performing team, drive strong operational outcomes, and create a culture where people thrive?Randstad is seeking a Specialist Care Team Leader to join a dynamic national client in the Adelaide CBD. As a key leader within the customer care function, dealing with vulnerable customers, you’ll lead a team of consultants in shaping cDo you have a passion for leading people and transforming customer experience?Are you an inspiring leader who can motivate a high-performing team, drive strong operational outcomes, and create a culture where people thrive?Randstad is seeking a Specialist Care Team Leader to join a dynamic national client in the Adelaide CBD. As a key leader within the customer care function, dealing with vulnerable customers, you’ll lead a team of consultants in shaping c
- Do you have a passion for leading people and transforming customer experience?Are you an inspiring leader who can motivate a high-performing team, drive strong operational outcomes, and create a culture where people thrive?Randstad is seeking a Specialist Care Team Leader to join a dynamic national client in the Adelaide CBD. As a key leader within the customer care function, dealing with vulnerable customers, you’ll lead a team of consultants in shaping cDo you have a passion for leading people and transforming customer experience?Are you an inspiring leader who can motivate a high-performing team, drive strong operational outcomes, and create a culture where people thrive?Randstad is seeking a Specialist Care Team Leader to join a dynamic national client in the Adelaide CBD. As a key leader within the customer care function, dealing with vulnerable customers, you’ll lead a team of consultants in shaping c
- Full-Time Contact Centre Specialist - 6 Month Contract - Big4Bank!This is an excellent opportunity for a highly motivated individual seeking a stable, full-time role within a large and supportive 24/7 Contact Centre team. No previous experience is required. The successful candidate will possess strong communication skills and a commitment to learning. Multiple enthusiastic individuals are being sought to join the team, located in Sydney.The OpportunityRolFull-Time Contact Centre Specialist - 6 Month Contract - Big4Bank!This is an excellent opportunity for a highly motivated individual seeking a stable, full-time role within a large and supportive 24/7 Contact Centre team. No previous experience is required. The successful candidate will possess strong communication skills and a commitment to learning. Multiple enthusiastic individuals are being sought to join the team, located in Sydney.The OpportunityRol
- We are currently seeking dedicated and compassionate individuals to join our clients; Emergency Relief Services team, playing a vital role in helping people impacted by disasters seeking information and access to services.Title: Project Officer - Senior Response Hotline Operations Client: State Government Client Pay Rate: $60.00 - $65.00phLocation: Fremantle Dates & Duration: Peak season runs from November - April. Start & Finish Times: 8:00am - 4:00pm - MWe are currently seeking dedicated and compassionate individuals to join our clients; Emergency Relief Services team, playing a vital role in helping people impacted by disasters seeking information and access to services.Title: Project Officer - Senior Response Hotline Operations Client: State Government Client Pay Rate: $60.00 - $65.00phLocation: Fremantle Dates & Duration: Peak season runs from November - April. Start & Finish Times: 8:00am - 4:00pm - M
- Your New RoleRandstad is looking for multiple Specialist Care Leads to join a leading telecommunications organisation in Docklands, starting 23 February 2026.In this role, you’ll support vulnerable customers by managing complex calls and messages about their accounts, offering calm guidance and genuine care. You’ll help customers navigate challenging situations with empathy and confidence.This is a 24/7 rotating roster, Monday–Sunday, based onsite. ShiftsYour New RoleRandstad is looking for multiple Specialist Care Leads to join a leading telecommunications organisation in Docklands, starting 23 February 2026.In this role, you’ll support vulnerable customers by managing complex calls and messages about their accounts, offering calm guidance and genuine care. You’ll help customers navigate challenging situations with empathy and confidence.This is a 24/7 rotating roster, Monday–Sunday, based onsite. Shifts
- Customer Service Insurance Call CentreLocated in Parramatta CBD - excellent access to train station and public transportHighly Competitive Salary Package + up to 18% shift loading.Full time, permanent opportunitiesBegin a career in a stable industry where you are making a difference to Australians!Ongoing training and developmentStart date: 8th DecemberABOUT THE COMPANYOur client is Australia's largest not for profit private health insurance provider. WithCustomer Service Insurance Call CentreLocated in Parramatta CBD - excellent access to train station and public transportHighly Competitive Salary Package + up to 18% shift loading.Full time, permanent opportunitiesBegin a career in a stable industry where you are making a difference to Australians!Ongoing training and developmentStart date: 8th DecemberABOUT THE COMPANYOur client is Australia's largest not for profit private health insurance provider. With
- Key Duties:The core focus of this role is to manage the confirmation and rescheduling of essential services, requiring high-volume phone and email management.Contacting customers to confirm and reschedule work appointments that were not completed on the scheduled day.Managing high-volume inbound and outbound calls and emails. This includes reaching out multiple times to customers to secure a booking date.Handling and scheduling ad-hoc job requests.MarkingKey Duties:The core focus of this role is to manage the confirmation and rescheduling of essential services, requiring high-volume phone and email management.Contacting customers to confirm and reschedule work appointments that were not completed on the scheduled day.Managing high-volume inbound and outbound calls and emails. This includes reaching out multiple times to customers to secure a booking date.Handling and scheduling ad-hoc job requests.Marking
- Inbound Customer Service Officer – Financial/Automotive Services (Contract - WHVs Welcomed to Apply)Full-time, temporary contract (4 months with potential to extend)Monday to Friday - full time business hours (no weekends)Competitive hourly rate + superStart: 12th January 2026Interview: Early December 2025About Our Client Our client is a leading and respected financial services company in Australia, specialising in salary packaging and novated leasing solInbound Customer Service Officer – Financial/Automotive Services (Contract - WHVs Welcomed to Apply)Full-time, temporary contract (4 months with potential to extend)Monday to Friday - full time business hours (no weekends)Competitive hourly rate + superStart: 12th January 2026Interview: Early December 2025About Our Client Our client is a leading and respected financial services company in Australia, specialising in salary packaging and novated leasing sol
- Fraud and Scam Officer - Big 4 BankYour new company Wanting to make a difference in the community? This is the perfect opportunity for you to join a recognised big-4-bank who are committed to provisioning the best service and assistance to new and existing customers. Their aim is to make a positive difference for their customers, their employees and the wider community which is at the center of everything they do.Your new role Some of your responsibilitiesFraud and Scam Officer - Big 4 BankYour new company Wanting to make a difference in the community? This is the perfect opportunity for you to join a recognised big-4-bank who are committed to provisioning the best service and assistance to new and existing customers. Their aim is to make a positive difference for their customers, their employees and the wider community which is at the center of everything they do.Your new role Some of your responsibilities
- Customer Service-Fraud and Scams Stop criminals in their tracks! This is your chance to join the elite front line of defence at one of Australia's Big 4 Banks. We are looking for a sharp, analytical, and customer-focused officer to protect millions of customers from fraud and scams.Pay: $45 per hour + Super + Overtime RatesLocation: Parramatta Duration: 12-Month Contract (with potential for permanent contract)The RoleYou'll be joining the critical Fraud anCustomer Service-Fraud and Scams Stop criminals in their tracks! This is your chance to join the elite front line of defence at one of Australia's Big 4 Banks. We are looking for a sharp, analytical, and customer-focused officer to protect millions of customers from fraud and scams.Pay: $45 per hour + Super + Overtime RatesLocation: Parramatta Duration: 12-Month Contract (with potential for permanent contract)The RoleYou'll be joining the critical Fraud an
- Your New RoleRandstad is seeking a Specialist Care Team Leader to join a leading telecommunications organisation in Macquarie Park. Starting 23rd February 2026, you’ll lead a team of customer care experts supporting vulnerable customers and managing complex enquiries. You’ll drive performance, shape team culture, and create an environment where people thrive.This is a full-time, office-based Specialist Care Team Leader role operating on a 7-day rotating roYour New RoleRandstad is seeking a Specialist Care Team Leader to join a leading telecommunications organisation in Macquarie Park. Starting 23rd February 2026, you’ll lead a team of customer care experts supporting vulnerable customers and managing complex enquiries. You’ll drive performance, shape team culture, and create an environment where people thrive.This is a full-time, office-based Specialist Care Team Leader role operating on a 7-day rotating ro
- Are you a proven leader ready to transform customer care in a busy environment? We are seeking a highly motivated and experienced Call Centre Team Leader to join a contact centre and help drive a culture of excellence, ownership, and first-time resolution.We have opportunities for both a Service Specialist Team Leader and a Technical Support Team Leader with a national client located in Docklands, Melbourne.Key Responsibilities:People Leadership & CoachingAre you a proven leader ready to transform customer care in a busy environment? We are seeking a highly motivated and experienced Call Centre Team Leader to join a contact centre and help drive a culture of excellence, ownership, and first-time resolution.We have opportunities for both a Service Specialist Team Leader and a Technical Support Team Leader with a national client located in Docklands, Melbourne.Key Responsibilities:People Leadership & Coaching
- Randstad is taking expressions of interest for Contact Centre Consultants to join a dynamic team with a well-known, growing client! This is your chance to build a lasting career with comprehensive training and real career progression opportunities.About The RoleYou’ll be managing high-volume inbound and outbound calls, providing exceptional service in a fast-paced environment. Your attention to detail, resilience, and commitment to teamwork will be essentiRandstad is taking expressions of interest for Contact Centre Consultants to join a dynamic team with a well-known, growing client! This is your chance to build a lasting career with comprehensive training and real career progression opportunities.About The RoleYou’ll be managing high-volume inbound and outbound calls, providing exceptional service in a fast-paced environment. Your attention to detail, resilience, and commitment to teamwork will be essenti
- Claims Consultant | Global InsurerThis is a fantastic opportunity to join a Global Insurance Company known for its great team culture, supportive environment, and state-of-the-art facilities. This organization is committed to providing an excellent customer experience to its staff, customers, and the wider community.Start: 15th December 2025Sydney CBD - Wynyard location$40.56ph + super6 month temporary assignment with potential for extension Monday - FridaClaims Consultant | Global InsurerThis is a fantastic opportunity to join a Global Insurance Company known for its great team culture, supportive environment, and state-of-the-art facilities. This organization is committed to providing an excellent customer experience to its staff, customers, and the wider community.Start: 15th December 2025Sydney CBD - Wynyard location$40.56ph + super6 month temporary assignment with potential for extension Monday - Frida
- Customer Service ConsultantJoin our Customer Service Consultant team for a 12th of January start!Full time contract through to December 2026!Monday to Friday - No weekends!Brisbane CBD LocationAbout the role:Randstad will be collaborating with several companies to support their business support functions. As a Customer Service Consultant, you'll be the first point of contact for customers, providing solutions, offering guidance, and ensuring a seamless expCustomer Service ConsultantJoin our Customer Service Consultant team for a 12th of January start!Full time contract through to December 2026!Monday to Friday - No weekends!Brisbane CBD LocationAbout the role:Randstad will be collaborating with several companies to support their business support functions. As a Customer Service Consultant, you'll be the first point of contact for customers, providing solutions, offering guidance, and ensuring a seamless exp
- Claims Consultant Sydney CBD$40.56 per hour + super6 month temporary assignment - 15th December startMonday to Friday 8.30am - 5.30pmWHVs welcome to apply This is your opportunity to join a Global Insurance company with a great team culture and state of the art facilities! This organisation aims to assist their staff, customers and the wider community by providing an excellent customer experience.As a Claims Consultant, your main responsibility will be toClaims Consultant Sydney CBD$40.56 per hour + super6 month temporary assignment - 15th December startMonday to Friday 8.30am - 5.30pmWHVs welcome to apply This is your opportunity to join a Global Insurance company with a great team culture and state of the art facilities! This organisation aims to assist their staff, customers and the wider community by providing an excellent customer experience.As a Claims Consultant, your main responsibility will be to
- 🌟 Kickstart Your Tech Career as a Service Desk Analyst! | Newcastle 🌟Are you passionate about ICT support and delivering exceptional customer service? We are seeking a motivated individual to join our clients team in Newcastle as a Service Desk Analyst!This is your chance to be the crucial first point of contact, resolving technical issues and connecting customers with the right solutions.💻 Key DetailsRole: Service Desk Analyst (First-Level Technical Re🌟 Kickstart Your Tech Career as a Service Desk Analyst! | Newcastle 🌟Are you passionate about ICT support and delivering exceptional customer service? We are seeking a motivated individual to join our clients team in Newcastle as a Service Desk Analyst!This is your chance to be the crucial first point of contact, resolving technical issues and connecting customers with the right solutions.💻 Key DetailsRole: Service Desk Analyst (First-Level Technical Re
- Customer Service & Sales OfficerTemp to Perm OpportunityMonday to Friday8am to 4pm or 9am to 5pm - Onsite OnlyStarting ASAP! My client is an Australian owned and operated family business that delivers quality produce to restaurants, cafés, bakeries, and canteens across Australia. This company is a market-leading food service provider for the Australian hospitality industry. In this role, you will be responsible for:First point of contact for all incoming cCustomer Service & Sales OfficerTemp to Perm OpportunityMonday to Friday8am to 4pm or 9am to 5pm - Onsite OnlyStarting ASAP! My client is an Australian owned and operated family business that delivers quality produce to restaurants, cafés, bakeries, and canteens across Australia. This company is a market-leading food service provider for the Australian hospitality industry. In this role, you will be responsible for:First point of contact for all incoming c
- Collections OfficerWhy Candidates Will Love This RoleThis is an opportunity to join a fast-growing, supportive, and dynamic team in financial services. The successful candidate will receive monthly performance bonuses on top of their base salary and will have access to hybrid work options after their probation period once KPIs are met. The role is based in a prime Parramatta location with easy access to public transport and offers excellent career growth oCollections OfficerWhy Candidates Will Love This RoleThis is an opportunity to join a fast-growing, supportive, and dynamic team in financial services. The successful candidate will receive monthly performance bonuses on top of their base salary and will have access to hybrid work options after their probation period once KPIs are met. The role is based in a prime Parramatta location with easy access to public transport and offers excellent career growth o
- Expression of Interest: Local Council Administration RolesAre you a skilled administrator seeking a rewarding career in Local Government? We invite Expressions of Interest (EOI) for various essential roles within our council's administration team.We are looking for motivated and experienced professionals to fill positions across multiple departments. Successful candidates will play a vital role in ensuring the smooth and efficient operation of our councilExpression of Interest: Local Council Administration RolesAre you a skilled administrator seeking a rewarding career in Local Government? We invite Expressions of Interest (EOI) for various essential roles within our council's administration team.We are looking for motivated and experienced professionals to fill positions across multiple departments. Successful candidates will play a vital role in ensuring the smooth and efficient operation of our council
- Expression of Interest: Local Council Administration RolesAre you a skilled administrator seeking a rewarding career in Local Government? We invite Expressions of Interest (EOI) for various essential roles within our council's administration team.We are looking for motivated and experienced professionals to fill positions across multiple departments. Successful candidates will play a vital role in ensuring the smooth and efficient operation of our councilExpression of Interest: Local Council Administration RolesAre you a skilled administrator seeking a rewarding career in Local Government? We invite Expressions of Interest (EOI) for various essential roles within our council's administration team.We are looking for motivated and experienced professionals to fill positions across multiple departments. Successful candidates will play a vital role in ensuring the smooth and efficient operation of our council
- Randstad is currently recruiting for multiple AO3 Service Officers for a role with Queensland State Government based in Southport. In this role, you will negotiate appropriate actions to recover outstanding and finalising debts. We're looking for individuals who thrive in fast-paced environments and have a proven ability to deliver exceptional customer service, particularly when managing customer accounts.This is a time-sensitive role, applications will clRandstad is currently recruiting for multiple AO3 Service Officers for a role with Queensland State Government based in Southport. In this role, you will negotiate appropriate actions to recover outstanding and finalising debts. We're looking for individuals who thrive in fast-paced environments and have a proven ability to deliver exceptional customer service, particularly when managing customer accounts.This is a time-sensitive role, applications will cl
- About the CompanyStep into a role where your skills are valued and your presence makes a difference. We’re seeking an experienced and proactive Receptionist to join a leading ASX-listed engineering company in North Ryde. This temporary position has strong potential to become permanent for the right candidate.About the Role As the first point of contact on reception, you’ll be the face of the organisation, ensuring every visitor and call receives a professiAbout the CompanyStep into a role where your skills are valued and your presence makes a difference. We’re seeking an experienced and proactive Receptionist to join a leading ASX-listed engineering company in North Ryde. This temporary position has strong potential to become permanent for the right candidate.About the Role As the first point of contact on reception, you’ll be the face of the organisation, ensuring every visitor and call receives a professi
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do I need to have a resume to apply to jobs?
Yes. To apply to jobs on randstad.com.au, you'll need to have a resume. We accept a variety of file formats including word documents and PDFs. You can also upload your resume from a third party site like Dropbox or Google Drive or you can apply with your existing Seek or LinkedIN account to speed up the process. If you need help creating your resume, we recommend reading our career advice blog for resume writing advice.
how do I apply to jobs I'm interested in?
The best way to apply for jobs on Randstad is to create an account. When signed in, simply click the apply now button on any job you're interested in. Some job postings may also have contact information for the recruiters involved, if you prefer to call directly.
I applied for a job and never heard back. What now?
Due to the large volume of applications Randstad receives, it is not always possible to inform candidates when they were not selected for an interview. Rest assured that if you were chosen to be interviewed, a Randstad consultant will be in touch with you shortly. If there is a particular type of role you are interested in, we recommend you book a consultation with a recruiter, so they can help you find jobs that interest you and match your skills and qualifications.
can I get an alert when a job I'm interested in is posted?
Absolutely! We highly recommend you sign up for job alerts to hear about jobs that interest you before anyone else does. You can customize what types of jobs are sent to you and how often you receive them.
can you help with my resume?
Absolutely. Though we can't write your resume for you, we can help you fine-tune it. First and foremost we recommend reading the numerous resources available to you on our career advice blog. There's lots of helpful advice on resume writing, for your job interview and useful tips for your career. If you feel you need more help, you can book an appointment with a Randstad consultant to discuss your resume and what types of jobs you're looking to find.
do you have any advice for job seekers?
Helping job seekers with their resumes, interview skills and other elements of their job hunt is a key part of what we do. We highly recommend you check out our career advice center for ongoing advice. You can also reach out to a Randstad consultant for one on one advice.