- Hardship & Collections ConsultantCompany: Big 4 BankLocation: Parramatta, Sydney Contract: 9-month contract | Full-time | Mon–Sat roster potential for permanent contractRate: $38.99 p/h + superThe RoleWorking within the Customer Assist Team, you will manage accounts for customers facing financial difficulty. Your primary focus is to reach sustainable solutions for secured and unsecured portfolios, ensuring accounts are brought into order efficiently.ResponHardship & Collections ConsultantCompany: Big 4 BankLocation: Parramatta, Sydney Contract: 9-month contract | Full-time | Mon–Sat roster potential for permanent contractRate: $38.99 p/h + superThe RoleWorking within the Customer Assist Team, you will manage accounts for customers facing financial difficulty. Your primary focus is to reach sustainable solutions for secured and unsecured portfolios, ensuring accounts are brought into order efficiently.Respon
- Your New RoleAs a Collections Officer, you will be responsible for building strong relationships with existing clients, balancing empathy with firm problem-solving. In this role, you will partner directly with clients to guide them through outstanding accounts and find positive ways forward. Benefits to YouA generous salary package plus a great annual bonus to celebrate your success.A supportive and genuine team environment where you will feel valued everyYour New RoleAs a Collections Officer, you will be responsible for building strong relationships with existing clients, balancing empathy with firm problem-solving. In this role, you will partner directly with clients to guide them through outstanding accounts and find positive ways forward. Benefits to YouA generous salary package plus a great annual bonus to celebrate your success.A supportive and genuine team environment where you will feel valued every
- Role and Responsibility: • Manage a portfolio of accounts• Schedule pick-ups & deliveries• Ensure customer requirements are met• Liaise with customers and carriers• Answering calls and customer queries• Further investigation of freight queries• Data Entry• Following up all phone calls with an email to confirm all details are correct and have all quotes andnotations in writing.• Providing successful Account Management techniques to support the ever-growingRole and Responsibility: • Manage a portfolio of accounts• Schedule pick-ups & deliveries• Ensure customer requirements are met• Liaise with customers and carriers• Answering calls and customer queries• Further investigation of freight queries• Data Entry• Following up all phone calls with an email to confirm all details are correct and have all quotes andnotations in writing.• Providing successful Account Management techniques to support the ever-growing
- Become an outbound customer service representative in a financial institution who is focused on delivering exceptional outcomes that exceed their customers expectations!Your new roleThis is a very important role in the Collections team where you will be a key internal contact point in order to build relationships with customers, whilst working through collections accounts. This is a full time, permanent opportunity.Responsibilities include but are not limBecome an outbound customer service representative in a financial institution who is focused on delivering exceptional outcomes that exceed their customers expectations!Your new roleThis is a very important role in the Collections team where you will be a key internal contact point in order to build relationships with customers, whilst working through collections accounts. This is a full time, permanent opportunity.Responsibilities include but are not lim
- Collections Officer (Late Arrears)Type: 12-Month Fixed-Term Contract (FTC) – ASAP startPay: $80,000 - $88,000 + Super (based on experience)Location: Macquarie Park, NSWWork Model: Hybrid (1 month full-time onsite for training, then moving to a flexible hybrid schedule)About the RoleWe are looking for an experienced Collections Officer to manage a portfolio of accounts in late-stage arrears (31+ days). Working in a fast-paced, high-volume environment, you wCollections Officer (Late Arrears)Type: 12-Month Fixed-Term Contract (FTC) – ASAP startPay: $80,000 - $88,000 + Super (based on experience)Location: Macquarie Park, NSWWork Model: Hybrid (1 month full-time onsite for training, then moving to a flexible hybrid schedule)About the RoleWe are looking for an experienced Collections Officer to manage a portfolio of accounts in late-stage arrears (31+ days). Working in a fast-paced, high-volume environment, you w
- Recoveries & Collections Specialist | CBD locationSalary: $80,000 - $85,000 + SuperASAP start Contract: Fixed-term contract until June 2027Location: Sydney CBD (George Street – incredibly easy commute!)Hybrid work arrangement after training About the Client & the CultureOur client is one of Australia’s most trusted health insurance brands, known not just for looking after their members, but truly looking after their people. They boast a vibrant, supportiveRecoveries & Collections Specialist | CBD locationSalary: $80,000 - $85,000 + SuperASAP start Contract: Fixed-term contract until June 2027Location: Sydney CBD (George Street – incredibly easy commute!)Hybrid work arrangement after training About the Client & the CultureOur client is one of Australia’s most trusted health insurance brands, known not just for looking after their members, but truly looking after their people. They boast a vibrant, supportive
- Multiple positions available in Northern Suburbs of AdelaideWork Type: Full-Time, PermanentIndustry: Manufacturing / ConstructionSalary : $60k + superThe Role: The Backbone of Our Customer ExperienceWe are looking for an energetic, solution-oriented Customer Service Specialist to join our busy, collaborative team. This isn’t a robotic, script-reading call center gig. You will be the vital link between our residential and commercial customers, our sales teaMultiple positions available in Northern Suburbs of AdelaideWork Type: Full-Time, PermanentIndustry: Manufacturing / ConstructionSalary : $60k + superThe Role: The Backbone of Our Customer ExperienceWe are looking for an energetic, solution-oriented Customer Service Specialist to join our busy, collaborative team. This isn’t a robotic, script-reading call center gig. You will be the vital link between our residential and commercial customers, our sales tea
- Call Centre, Customer Service - Fraud and Scams - Big4BankPay: $45 per hour + Super + Overtime RatesLocation: Parramatta Duration: 12-Month Contract (temp-to-perm opportunity)The Role:As a Fraud and Scams Officer, you will operate within a high-volume inbound and outbound contact centre environment. You are responsible for the frontline detection, investigation, and mitigation of fraudulent activity. Your main responsibility is to monitor real-time alerts,Call Centre, Customer Service - Fraud and Scams - Big4BankPay: $45 per hour + Super + Overtime RatesLocation: Parramatta Duration: 12-Month Contract (temp-to-perm opportunity)The Role:As a Fraud and Scams Officer, you will operate within a high-volume inbound and outbound contact centre environment. You are responsible for the frontline detection, investigation, and mitigation of fraudulent activity. Your main responsibility is to monitor real-time alerts,
- Client Service OfficerLocation: Parramatta, NSW Work Setup: 100% On-site (No hybrid/WFH options available for this contractor intake)Hourly Rate: $35 – $41 per hour + Super (Flexible based on candidate experience and caliber)Contract Term: Initial 1-month contract with highly anticipated rolling extensions up to 6+ months (Pre-approved funding is in place, with a strong push to extend through the end of the year)Hours: Full-time (7 hours per day, 35 hoursClient Service OfficerLocation: Parramatta, NSW Work Setup: 100% On-site (No hybrid/WFH options available for this contractor intake)Hourly Rate: $35 – $41 per hour + Super (Flexible based on candidate experience and caliber)Contract Term: Initial 1-month contract with highly anticipated rolling extensions up to 6+ months (Pre-approved funding is in place, with a strong push to extend through the end of the year)Hours: Full-time (7 hours per day, 35 hours
