Are you a highly experienced Network Engineer ready to play a pivotal role in transforming a complex enterprise environment? We're seeking a skilled professional to join a leading organisation's Technology Network Services team.
This is a fantastic opportunity to leverage your expertise in network operations, contribute to significant network transformation projects, and provide critical support in a complex enterprise environment. If you're passionate about optimising network performance, enhancing security, and mentoring others, this role is for you!
Purpose of the Role:
The Network Engineer is responsible for the support and ongoing maintenance of our client's network. You will be instrumental in the upkeep of network systems, playing a key role in network transformation projects, and supporting other team members within a complex enterprise environment.
Position Accountabilities:
Provide Level 2/3 technical support, troubleshooting, and fault rectification for technical issues related to the network infrastructure.
Manage the configuration and operation of various network hardware including switches, routers, firewalls, load balancers, and SD-WAN.
Monitor, tune, and perform trend analysis of responsible systems to ensure optimal performance.
Provide high-quality knowledge sharing within the Technical Infrastructure department, including documentation, training, and mentoring.
Participate in the Network Services on-call roster.
Follow agreed procedures for Infrastructure Change Management, Escalation, Incident, and Problem Management.
Maintain regular and accurate log entries of fault, investigation, and resolution detail.
Manage various stakeholder requirements throughout the business to ensure changes and risks are appropriately mitigated and communicated.
Ensure incidents are escalated to the appropriate Teams, Management, and/or service providers according to established procedures.
Take a proactive approach to solve recurring problems at the source and not rely on temporary fixes.
Act on System security events and violations.
Contribute to Disaster Recovery testing & documentation, and participate in Business Continuity Plan testing as required.
Act as a network technical lead in the delivery of various projects.
Engage in vendor management, including reviewing next-generation products.
Decision-Making Authority:
Direct Approval: Management of assigned tickets, standard system configurations, maintenance, fixes, and/or changes, and resolution of low to moderate complex and/or low to moderate risk customer and employee issues specifically relating to Network Services.
Recommendation to Leader for Approval: All non-standard system configurations, maintenance, fixes, and/or changes; team operating policies and processes; escalation of security, project, or operational risks; resolution of highly complex and/or sensitive customer, supplier, and employee complaints and issues; escalation of customer complaints, conflict, high severity, and time-sensitive operational risks.
Qualifications & Experience:
Essential:
5+ years of relevant network operations & support in a large, complex corporate environment.
Strong hands-on problem-solving skills and knowledge with hardware and software across the following product and technologies:
Cisco Nexus & ACI (OSPF, BGP, MPLS, VRF, VLAN, QoS)
Palo Alto Firewalls
Palo IONs
Meraki SD-WAN, Wireless, Switching
Cloud Networking (AWS Direct Connect, Megaport)
Load Balancers & Delivery Controllers (F5 BIG-IP, Citrix NetScaler)
Experience monitoring network infrastructure using enterprise tools (e.g., Solarwinds, Netflow, cloud-based performance tools).
Experience in network security standards, best practices, and administration.
Excellent time management, stakeholder management, and communication skills.
Strong delivery outcomes and customer service focus.
Exceptional Vendor & Stakeholder management.
Industry Certifications – CCNP/CCIE, Meraki Solutions Specialist are essential.
Preferred:
Industry recognised technical certifications (e.g., PCNSA/PCNSE, additional CCNP specializations).
Knowledge of related technologies such as VMware networking, Windows DNS/DHCP.
Experience using agile project management methodologies.
Understanding of Infrastructure Architecture principles, practices, and application thereof.
Ready to make a significant impact? Apply now or email Clayton Bradfield - clayton.bradfield@randstaddigital.com.au
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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