Medical Review Officer
Location: Victoria (Hybrid / Office-based) Role Type: Full-time / Contract
About the Role
Are you a detail-oriented professional with a knack for interpreting complex information? We are looking for a Medical Review Officer to join a dedicated team focused on road safety and community wellbeing.
In this vital role, you will be responsible for reviewing medical cases and making critical fitness-to-drive decisions. You’ll balance legislative requirements with a human-centric approach, ensuring that every decision is fair, consistent, and helps keep our roads safe.
Key Responsibilities
As a Medical Review Officer, your day-to-day will involve:
...Case Management: Reviewing and resolving medical review cases with high accuracy, ensuring compliance with legislative guidelines and internal policies.
Clinical Interpretation: Assessing complex health information and documentation to provide clear, actionable advice to stakeholders.
Logistics & Coordination: Supporting the "on-the-road" team by scheduling driving tests across Victoria—managing everything from travel logistics and accommodation to interpreter services.
Communication: Crafting clear, empathetic, and professional correspondence for customers, making complex decisions easy to understand.
Continuous Improvement: Identifying ways to sharpen our processes and enhance the service we provide to the Victorian community.
What You Bring to the Team
To be successful in this role, you will need:
Sound Judgement: The ability to make evidence-based decisions within a legislative framework.
Exceptional Literacy: Skills in interpreting medical jargon and translating it into plain English.
Organizational Flair: A talent for logistics and coordinating schedules across multiple regions.
Attention to Detail: A commitment to maintaining accurate records in high-stakes environments.
Customer Focus: A professional and supportive approach to communicating with diverse stakeholders.
Why Partner with Randstad?
When you contract with Randstad, you gain the peace of mind of working with a reputable, global HR and recruitment services leader. We are specialists in government recruitment, and our consultants are subject matter experts, fully trained in navigating the complexities of the sector.
We are committed to providing you with genuine care and support, including:
A dedicated point of contact.
Access to our new Contractor Benefits Portal with exclusive discounts on phone plans, health insurance, movie tickets, and a wide variety of retailers.
Exclusive access to roles.
Three pay runs per week, ensuring you are always paid within the week.
Access to professional development programs, events, and coaching.
APPLY NOW!
Please submit your CV only via the link below. Due to the high volume of applications, we are unable to accept applications submitted via email or phone.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
