A major consumer health organisation is seeking an experienced Technology Program Manager to lead delivery of loyalty and eCommerce technology initiatives. This is a senior contract role sitting at the heart of a significant digital transformation program, overseeing complex, multi-workstream delivery across customer-facing platforms.
If you have a strong background in loyalty platforms, eCommerce, and technically complex program delivery, this is a high-impact opportunity with real visibility.
What you'll be doing
- Leading end-to-end delivery of loyalty and eCommerce technology programs, including rewards systems, app and website enhancements, member portals, and personalisation engines
- Coordinating cross-functional teams across engineering, product, marketing, and data
- Defining program roadmaps, milestones, and success metrics aligned to commercial and customer goals
- Driving technical decision-making across platform architecture, third-party integrations, and API strategies
- Managing vendor and system integrator relationships to ensure delivery accountability
- Monitoring program health via KPIs including delivery rate, budget adherence, and scope management
What we're looking for
- Multiple years of program management experience in consumer technology environments
- Demonstrated experience with loyalty platforms and/or eCommerce -- ideally within retail, health, or consumer brand contexts
- Strong technical acumen across APIs, data pipelines, and cloud infrastructure
- Proven track record managing complex, multi-workstream programs with distributed teams
- Excellent stakeholder management and executive communication skills
- Relevant certification preferred (Prince2, SAFe, Scrum, PMP or equivalent)
The details
- Contract: 6 months
- Location: Melbourne CBD, Flinders Street
- On-site: 2 days per week (3 days WFH)
At Randstad Digital, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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