We’re looking for a hands-on, relationship-driven professional to join our team and support the national rollout of a rewards program for 12 months. In this role, you’ll partner with retailers, internal teams, POS vendors, and external suppliers to ensure a smooth onboarding experience and provide ongoing support.
You’ll be at the heart of the program rollout – helping stores unlock the full value of the platform while building meaningful partnerships along the way.
Key Responsibilities
... Lead the onboarding and support of retailers during and after program launch
Maintain accurate and up-to-date CRM records for all retail accounts
Develop and nurture strong, ongoing relationships with store teams
Deliver training to ensure store staff are confident and engaged
Monitor program progress and report back to key stakeholders
Collaborate with internal operations teams, vendors, and suppliers
Provide timely support and troubleshooting assistance as needed
About You
A friendly, confident communicator who enjoys building strong working relationships
Highly organised with excellent time management and attention to detail
A proactive self-starter who’s comfortable working independently
3+ years' experience in retail, FMCG, or a marketing-driven environment
Proven experience in account management, customer service, telesales & stakeholder coordination
Benefits
Be part of a high-impact, national project that supports retailers directly
Work in a role that brings daily variety, purpose, and connection
Join a collaborative and passionate team that values your input and ideas
If this sounds like you please email your resume to beth.dargan@randstad.com.au
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
