customer service officer.

Are you a people person with a knack for solving problems? Whether you are a seasoned pro or looking to kickstart your career in the corporate world, we want to hear from you!

We are currently pipelining talent for upcoming Customer Service roles within several of our high-profile clients based in South, North and Central Brisbane. By applying now, you’ll be first in line when these positions go live.

What’s on Offer?

• Pay: $34.00 – $45.00 per hour + Super
• Flexibility: Opportunities for Full-Time, Part-Time, and casual contracts.
• Growth: Entry-level roles with pathways for growth.
• Culture: Work in vibrant, inclusive teams that value collaboration and teamwork.

The Roles We Fill

We regularly recruit for various positions, including:

• Inbound Customer Service Representatives (Banking, Insurance, and Utilities).
• Claims Consultants & Case Managers.

What We’re Looking For

While every role is different, the "must-haves" for our talent pool include:

• Communication: Exceptional verbal and written English.
• Resilience: The ability to stay calm and professional during busy periods.
• Tech Savvy: Ability to navigate multiple screens and CRM systems (training provided).
• Reliability: A strong work ethic and a desire to help people.
• Location: Ability to commute to Brisbane CBD, access to public transport. Car and License is a bonus!
• A majority of our roles require a Police check. Please make sure to have access to 100 points of ID before applying.

How Pipelining Works

This is not an advertisement for a specific, immediate vacancy. Instead, it’s an invitation to join our exclusive talent network.

1. Apply: Click ‘Apply’!
2. Connect: Our team will review your profile and reach out for a preliminary chat.
3. Fast-Track: When a role that matches your skills opens up, you skip the "cold" application phase and go straight to the shortlist.