customer order specialist.

Our client, the world leader in lighting, is currently looking to find a detail oriented and proactive Customer Order Specialist for their Port Melbourne office.

If you are looking for a stable, high energy temporary role with a team that truly supports one another, this is the perfect opportunity. The hiring manager is fantastic, the vibe is welcoming, and the team culture is second to none.

The Perks

• Flexibility: Choose your shift! Work 8am–4pm or 9am–5pm Monday to Friday
• Commute: Stress-free travel with free onsite parking in Port Melbourne.
• Duration: 2 to 4 months minimum (possible ongoing), starting ASAP.
• Process: Virtual interviews for a quick turnaround.

What You’ll Be Doing

This is a busy, hands on role focused on maintaining a clean order book and ensuring seamless project delivery. Your day to day will involve:

• Order Management: Accept, validate, and accurately process customer orders.
• Complex Projects: Manage manual order creation for large scale projects, including milestone deliveries and billing schedules.
• Project Coordination: Tracking project orders and coordinating between suppliers, internal teams, and customers to ensure deadlines are met.
• Inventory & Logistics: Check product availability, prepare delivery proposals, suggest alternatives for out of stock items, and resolve discrepancies.
• Data & Reporting: Manage customer master data and generate monthly reports on orders, deliveries, sales, and stock levels.

Technical Requirements (Must-Have)

• SAP B1 Proficiency: Extensive experience navigating SAP Business One.
• SAP PR4 Knowledge: Experience or strong knowledge of PR4 is essential, as the team will be transitioning to this system in early May.
• Salesforce: Experience with Salesforce is highly regarded.

What We’re Looking For

• Experience: Proven background in order processing, sales support, or logistics administration.
• Problem Solving: A sharp eye for detail and the ability to escalate deviations or resolve order issues independently.
• Communication: A professional attitude with the ability to manage various stakeholders.
• Efficiency: A focus on continuous improvement to help streamline ordering and delivery processes.

Please apply here or email across your resume to alanah.cronin@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.