This is an opportunity to work for the Australian Government, one of the largest and most inclusive employers in Australia.
About your new role
Job Title: APS6 Case Management Officer
Location: Surry Hills, NSW
Contract Duration: 12 Months
Start Date: ASAP
...
Salary: $60.26 per hour + Super
Responsibilities include:
- Manage a portfolio of complex and sensitive matters, ensuring timely and efficient handling.
- Apply critical thinking to assess and respond to changing priorities and tribunal deadlines.
- Provide high-level written and verbal communication, including preparation of executive briefs.
- Partner with internal and external stakeholders to resolve issues and support service delivery.
- Conduct detailed analysis to support informed decision-making in case management.
- Engage in issues management and problem-solving in complex, high-pressure environments.
- Collaborate effectively with colleagues and contribute to the team’s performance objectives.
What you will need to succeed
- Demonstrated experience in case management and decision-making under tight deadlines.
- Excellent stakeholder engagement and the ability to build strong working relationships.
- Strong analytical and problem-solving skills.
- High-level communication skills, particularly in writing for executive and senior audiences.
- Ability to work autonomously and within a team to deliver outcomes under pressure.
- Strong organisational skills and the ability to manage competing priorities.
Desirable skills
- Awareness or understanding of the National Disability Insurance Scheme (NDIS).
- Knowledge of disability and/or experience working with people with disabilities.
- Familiarity with administrative law proceedings or tribunal processes.
Eligibility Requirement
Applicants must be Australian Citizens to be considered for this role.
This is a great opportunity
- Work as part of a collaborative and purpose-driven government team
- Build valuable experience in a policy and client-facing environment
- Enjoy work-life balance with flexible arrangements
Next steps
If you are ready to apply for this opportunity, please select “Apply Now.”
Have a question before applying? Contact oceane.thomasgervais@randstad.com.au
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
