ao4 program engagement officer.

Your new role:

• Develop and deliver strategic engagement plans to inform and consult with community and stakeholders.
• Maintain up-to-date and accessible project information via digital platforms, including website updates and Social Pinpoint.
• Draft high-quality communications such as media releases, newsletters, flyers, and construction notifications.
• Monitor and manage stakeholder feedback and issues, ensuring timely resolution and accurate record-keeping in consultation manager systems.
• Collaborate with the Customer and Stakeholder Management (CSM) team to provide critical engagement support across QTRIP-funded programs.
• Help manage increasing community expectations and strengthen stakeholder trust through consistent and transparent communication.

Ideal Candidate

• You are an engagement professional who thrives in a fast-paced environment and has a passion for delivering community-centred outcomes.
• Proven experience in stakeholder engagement, communications, or public consultation (government or infrastructure sector preferred).
• Exceptional written and verbal communication skills.
• Confidence working with digital tools such as Social Pinpoint and website content management systems.
• Strong organisational skills, attention to detail, and a proactive attitude.
• Ability to manage sensitive community interactions and resolve issues effectively.
• Familiarity with Northern QLD regional communities (desirable but not essential).

What You’ll Receive

• $58.03+ per hour plus super
• Townsville location
• Learn specialist skills and knowledge

Why work with Randstad?

We value our contractors. So in addition to the benefits from your new employer, we can also offer you…

• A dedicated consultant as a point of contact
• Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many more.
• A free Employee Assistance Program which will provide you your family with access to professional support services
• Access to your payslips at the click of a button via our MyRandstad App
• A weekly pay cycle which gives you access to your wages sooner rather than later.

What now

Are you ready to take the next step in your career in government? If you meet the essential criteria and have the required experience listed above apply now! We would love to hear from you.

Note, unfortunately due to a high volume of interest in these roles only shortlisted candidates will be contacted

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.