Location: Wodonga, VIC
About the Opportunity
Are you a sales professional with a "can-do" attitude and experience in the building materials sector? We are seeking a results-driven Account Manager to join our team in Wodonga.
In this pivotal role, you will focus on achieving maximum sales profitability and market penetration by managing and growing a portfolio of assigned accounts. You will be the face of the business, utilizing a relationship-based approach to exceed customer expectations and position us as a partner that is truly easy to deal with.
Key Responsibilities
Strategic Account Management: Establish and maintain long-term business relationships with account customers to drive sales growth.
Sales Execution: Deliver on sales budgets and plans through regular telephone calls, in-person visits, and professional presentations.
Data-Driven Decision Making: Monitor sales KPIs (quoting, win/loss, and order bank levels) to initiate improvement plans and grow your territory.
Problem Resolution: Expedite the resolution of customer problems and complaints to ensure high levels of satisfaction.
Cross-Functional Collaboration: Work closely with estimating, production, and dispatch teams to ensure customer KPIs are met.
Market Intelligence: Keep abreast of market conditions, competitive activities, and promotional trends to identify new product opportunities.
Safety Leadership: Comply with all safety policies and ensure customers understand safety procedures, particularly regarding site deliveries.
Who You Are
Customer-Oriented: You anticipate client needs and seek information beyond the surface to match expectations with the right solutions.
A Strong Influencer: You have well-developed influencing skills and can build rapport through both formal and casual relationships.
Resilient & Persistent: You show perseverance when faced with tough challenges and can manage your time effectively while juggling multiple tasks.
Commercially Astute: You use data to make decisions and understand the trends affecting your territory.
Integrity-Driven: You are seen as a direct, truthful individual who takes ownership of your work.
Selection Criteria
Experience: Minimum 3+ years of experience selling products within the building material market, ideally in a make-to-order or long supply chain environment.
Technical Skills: Ability to read and understand technical drawings and documents (training provided).
IT Literacy: Proficient in Microsoft Office (Outlook, Excel, and Word).
Communication: Excellent verbal and written communication skills with the ability to diffuse difficult situations.
Education: A Degree or Diploma in Business Studies or a related field is preferred, along with prior completion of professional sales courses.
Why Join Us?
We value continuous improvement and provide opportunities for personal development to help you build your knowledge and skills. You will be part of a team that shares information and always looks for the best way to serve our customers.
If you are a performance-oriented sales professional ready to deliver results in the Wodonga region, apply today or email your CV through to oscar.knight@randstad.com.au
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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