In a world where work and business are changing faster than ever before, one essential priority for employers and employees alike is having the right skills.

Companies need key capabilities in their workforce to keep up with fast-moving trends in their industries and shifting customer expectations. Workers, meanwhile, can increase their long-term employability and career prospects by focusing on expanding their skill sets and identifying roles that will provide opportunities for future growth and progress.

A combination of factors have made smart skilling and talent development particularly important right now. According to the World Economic Forum, the 'robot revolution' is expected to displace 85 million jobs by 2025, but some 97 million new roles will be available to people who have the right skills and experience. The 2021 Randstad RiseSmart Skilling Today report shows that:

  • Almost 70% of HR professionals say they require employees to upskill or reskill to meet changing business needs.
  • 80% of companies with 10,000 workers or more say adapting to meet new challenges is a 'must-have' in today's changing business landscape.
  • Nearly half (44%) of all organisations offer skilling programs due to employee demand.
  • Almost all respondents (98%) said employees were able to use newly acquired skills to benefit their employer.

learn more about our HR tech suite: randstad relevate

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Randstad's CEO, Sander van 't Noordende, commented on the importance of the ‘reskilling revolution’ in a recent press release in connection with a report co-published by the Organisation for Economic Co-Operation and Development and Randstad. He highlighted the impact of digital transformation on businesses and the workforce. 

‘We are in the middle of a profound shift in how we all work and that brings challenges and opportunities. We all must focus on how we can adapt, reskill and embrace technology to find opportunities in this new world of work. However, there is a risk that people are left behind. I believe business leaders and policymakers need to step up to make sure the digital revolution is an equal one for all workers.’

In this unique environment, employers and individuals have much to gain from HR technology that provides predictive insights into labor market trends, emerging skills requirements of employers and career development opportunities through reskilling and upskilling.

A man and woman chatting in the office with computer screens showing graphs in front of them
A man and woman chatting in the office with computer screens showing graphs in front of them

evolving HR technology

BrightFit is one of a number of HR technology solutions we provide to help you make optimal use of your available resources and plan the right strategies for your organisation and your people.


Another solution that helps you enhance your HR experience is our HR technology suite called Randstad Relevate. The tools you’ll find in Relevate can help simplify your entire talent management process, from finding qualified talent to checking references and managing timesheets and invoices. 

relevate match

Scanning applications manually takes time and energy better put to other uses. So instead, start your job search with our AI-powered talent-matching tool. Using AI during the recruitment process can save you hours of time, winnowing out the poor matches. In addition, AI can help remove human bias, which may slip in unawares, so you can continue improving your talent pool's diversity.  

Randstad’s proprietary software looks at an applicant’s skills, previous work experience and academic qualifications and flags the best candidates, giving you a short list of possible winners. Then, it’s time for you to add the human factor. 

relevate reference

Regardless of how great a potential employee looks on paper and during interviews, it's critical to perform reference checks. Unfortunately, thorough reference screening takes time and may lose you a superb candidate. Relevate Reference starts to work during the hiring process, capturing the necessary data and keeping everything related to the applicant in one easy-to-find location.

Reference checks are entirely automated, leaving you free to focus on other aspects of the job interview. In addition, the ease of digitally transferring testimonies helps improve prompt replies from previous employers or reference sources.

relevate workforce schedule

Randstad Relevate doesn’t stop once you’ve completed the hiring process. Our online scheduling and planning tool makes flexible staffing simple, even across multiple departments. 

According to a 2021 survey by Gartner, 60% of ‘non-knowledge workers want increased flexibility. What’s unusual about this statistic is that these employees traditionally don’t have the type of work environment that is compatible with adaptability of working hours.

In order for employers to accommodate rising trends of remote work and flexible staffing hours, we need to think out of the box regarding scheduling.

By assigning a pool of candidates to each job, Relevate makes it easy to find available workers for shifts. In addition, everything is digitised within the app, including automated notifications to workers and manager communications and performance feedback.

As the business landscape, HR technology and the world of work continue to evolve in the years to come, make sure you're taking the right steps now to prepare your business and your employees for the future.

Relevate is designed to bring employers closer to the talent they need. Choose from the services you need to search, match, hire and vet candidates. Deploy our HR portal to automate manual tasks to save you time and money. Benefit from real-time insights on the latest salaries to improve your hiring capabilities and EVP. Use AI and best-in-class digital resources to simplify your workforce planning and talent management. 

(This is an updated version of an article originally published on 17 September 2021.) 


learn more about our HR tech suite: randstad relevate

download the overview
about the author
Alex Carson
Alex Carson

alex carson

randstad general manager professionals victoria

Alex Carson has been part of the Randstad business for the last 14 years. Having initially joined the Randstad UK business in 2007 after graduating, after 7 successful years he relocated with his wife to Melbourne and joined the Australian business. Over the journey Alex has recruited and managed teams across a diverse range of sectors and disciplines including both public and private sector clients. In his current position of General Manager in Victoria, Alex is responsible for Randstad's Victorian Professional businesses that incorporates our Construction, Property and Engineering, Public Sector that includes both Local, Federal and State Government, Banking and Financial Services, Accounting and Finance as well as our Manufacturing, Operations, Transport and Logistics Business across Victoria.

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