The Australian aged care sector stands on the precipice of a new era. From 1 November 2025, the Aged Care Act 2024 comes into effect, ushering in a more stringent regulatory framework, with increased demands for 24/7 RN coverage and elevated care minutes targets. For facility managers and staffing leaders, this isn't just about ticking boxes; it's about navigating a complex landscape while maintaining exceptional standards of care and operational efficiency.
At Randstad Health and Social Care, we understand these pressures intimately. Our mission is to equip you with smart, sustainable staffing strategies that not only ensure compliance but also empower your team to deliver the best possible care for your residents.
the new reality: more than just numbers
The Aged Care Act represents a pivotal shift, designed to enhance the quality and safety of care for older Australians. Key changes, particularly around mandated 24/7 RN presence and minimum care minute requirements for each resident, will significantly impact how aged care facilities operate.
what does this mean for you?
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increased scrutiny
Greater accountability for staffing levels and care delivery.
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workforce challenges
The existing shortage of qualified aged care professionals, especially RNs, becomes even more pronounced.
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operational demands
The need for agile, efficient staffing solutions to meet fluctuating needs without compromising compliance.
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financial pressures
Balancing the cost of increased staffing with budget constraints.
your strategic partner in a changing environment
At Randstad Health and Social Care, we don't just provide staff; we provide peace of mind. We combine deep industry expertise with cutting-edge technology to offer solutions tailored for the challenges of the new aged care landscape.
Here's how we help you become future-ready:
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access to a qualified talent pool
We have a vast network of highly qualified and rigorously vetted aged care RNs, carers and hospitality and food staff; all compliant with Australian regulations. This means you gain immediate access to the professionals you need to meet 24/7 RN and care minute requirements, even at short notice.
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state-of-the-art client app
Our intuitive client app is designed to give you back precious time.
- Post a Shift in Under 30 Seconds: Say goodbye to endless phone calls and administrative burdens. Our app allows you to quickly and efficiently secure staff on-the go, anytime, anywhere 24/7 - dramatically reducing your administrative workload.
- Real-Time Transparency: See who's available, track shifts, and monitor costs directly from your device. This unprecedented visibility empowers you to make informed decisions instantly.
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cost transparency & control
Budget predictability is vital. We offer:
- Transparent pricing: Our commitment to fair and transparent pricing is at the heart of our aged care charge rates. We've introduced a consistent fixed dollar margin for all ordinary hours, ensuring you're never paying a higher margin based on the seniority of the nurse allocated to your facility. This means you gain the flexibility to receive the best-matched talent without incurring inflated costs. This clear and consistent pricing model provides aged care procurement and talent leads with greater budget predictability and ensures you're always getting the most out of your staffing investment. You understand your costs upfront, allowing for better financial planning and potentially significant savings compared to traditional agency models.
- Real-Time Cost Control: Monitor your expenditure through the app's dashboards, giving you complete oversight and control over your staffing budget.
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time back to focus on care
By streamlining your staffing processes, we free up your valuable time. This allows you, as a facility manager or staffing leader, to dedicate more energy to resident care, staff development, and strategic initiatives, rather than getting bogged down in last-minute roster management.
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experts in aged care staffing
Many members of the Randstad Health and Social Care team come directly from healthcare backgrounds. We understand the nuances of aged care because we've lived them. This expertise means seamless, stress-free staffing solutions delivered by a team who genuinely understands your challenges and needs.
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streamlined quality indicator (QI) reporting for your agency staffing
Each quarter we provide you the QI report in the format required by the Department of Health, Disability and Ageing, meaning you spend less time on data collection and formatting.
partnering for a sustainable future
The Aged Care Act 2024 isn't just a regulatory hurdle; it's an opportunity to elevate the standard of aged care in Australia. By partnering with Randstad Health and Social Care, you're not just securing staff for today; you're building a resilient, compliant, and efficient workforce for tomorrow.
Let us help you navigate this new landscape with confidence. Discover how our technology-enhanced processes, transparent pricing, and deep industry expertise can transform your aged care staffing.
ready to ensure your facility is future-ready?
Contact Randstad Health and Social Care today to discuss how we can support your staffing strategy.
Call us on 1300 289 817 or request a call back.
Learn more about our client app here.