UX/UI Designer
- Pay Rate: $700 - $800 per day + super
- Location: Melbourne CBD / Hybrid
- Contract Length: 5 Months (ASAP Start), Full time and part time opportunity available
About the Opportunity
Randstad is proud to partner with a prominent Victorian Government regulatory body currently undergoing a large-scale digital transformation. We are seeking a UX/UI Designer to join a dedicated Customer Experience (CX) team.
In this role, you will help develop new, user-centered platforms designed to improve the experience for both internal staff and external legal consumers. You will be instrumental in translating complex research into high-quality digital artefacts that drive accessible and usable solutions.
Role Responsibilities
Working closely with the UX and CX teams, your day-to-day will involve:
- Design Visualisation: Support the development of journey maps, wireframes, and high-fidelity prototypes using Figma and Miro.
- User Research & Testing: Plan and conduct research and testing sessions with external users (consumers) and internal stakeholders.
- Synthesis & Analysis: Pair with the UX team to analyze research outcomes, iterate on designs, and prepare highlight clips or reports for stakeholders.
- Stakeholder Engagement: Facilitate validation workshops and engage with technical and business stakeholders to identify gaps and inform design decisions.
- Technical Collaboration: Work with front-end developers to ensure design concepts are feasible and accurately implemented.
- Research Operations: Manage recruitment via third-party tools (Askable/Qualtrics), handle incentive payments, and develop discussion guides.
Key Selection Criteria
To be successful in this role, you will demonstrate:
- Proven UX/UI Experience: Demonstrated experience as a Designer with a portfolio showcasing user research, journey mapping, and wireframing.
- Technical Toolset: High-level expertise in Figma and Miro; Askable and Qualtrics is highly desirable.
- UCD & Accessibility: A strong foundation in User-Centred Design (UCD) principles and a commitment to designing for accessibility.
- Government/Large Scale Projects: Previous experience in government, the justice sector, or working on complex web-based applications (specifically Microsoft Dynamics 365 or Power Pages) is a plus.
- Education: A Certificate or Degree in UX/UI Design or a related field.
If you have the experience and skills to work rapidly and confidently in a fast-paced environment, please submit your application today.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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