- About the RoleThe Complaints Officer is the first point of contact for members of the public making complaints or enquiries. The role involves managing a range of moderately complex to complex matters, ensuring all interactions are handled with professionalism, empathy, and efficiency. You will work closely with internal and external stakeholders to assess and resolve issues promptly.Key ResponsibilitiesManage complaints received through various channels,About the RoleThe Complaints Officer is the first point of contact for members of the public making complaints or enquiries. The role involves managing a range of moderately complex to complex matters, ensuring all interactions are handled with professionalism, empathy, and efficiency. You will work closely with internal and external stakeholders to assess and resolve issues promptly.Key ResponsibilitiesManage complaints received through various channels,
- Project, Policy & Strategy Officers - upcoming rolesAre you looking for a role that makes a difference? Are you interested in working with a preferred Federal Government department? Do you excel in a team environment, working within a demanding and changing workload with competing priorities? Contribute to the greater good by joining this Federal Government department. We are looking for expressions of interest for Policy Officers, Case Managers, StrategicProject, Policy & Strategy Officers - upcoming rolesAre you looking for a role that makes a difference? Are you interested in working with a preferred Federal Government department? Do you excel in a team environment, working within a demanding and changing workload with competing priorities? Contribute to the greater good by joining this Federal Government department. We are looking for expressions of interest for Policy Officers, Case Managers, Strategic
- APS6 Service DesignerLocation: Geelong, VIC, hybrid Salary: $60.26 per hour + superStart Date: 16th June 2025| Contract Length: 12 monthsEligibility: Australian Citizenship requiredApplication Deadline: 12th May 2025About the TeamThe Participant Experience Design division is the key driver of the Participant Service Improvement Plan and the Participant Service Charter. The team is responsible for designing and delivering Scheme service improvements to enhaAPS6 Service DesignerLocation: Geelong, VIC, hybrid Salary: $60.26 per hour + superStart Date: 16th June 2025| Contract Length: 12 monthsEligibility: Australian Citizenship requiredApplication Deadline: 12th May 2025About the TeamThe Participant Experience Design division is the key driver of the Participant Service Improvement Plan and the Participant Service Charter. The team is responsible for designing and delivering Scheme service improvements to enha
- APS6 Case Management OfficerLocation: RichmondContract: 12 monthsHourly Rate: $60.26 per hour plus superWorking Rights: Australian CitizenshipStart Date: ASAPAbout the OrganisationJoin a Federal Government organisation committed to placing stakeholders at the heart of their work. Our values reflect a passion and dedication to building a positive, stakeholder-centred culture.As an APS6 Case Management Officer, you will manage end-to-end external review caseAPS6 Case Management OfficerLocation: RichmondContract: 12 monthsHourly Rate: $60.26 per hour plus superWorking Rights: Australian CitizenshipStart Date: ASAPAbout the OrganisationJoin a Federal Government organisation committed to placing stakeholders at the heart of their work. Our values reflect a passion and dedication to building a positive, stakeholder-centred culture.As an APS6 Case Management Officer, you will manage end-to-end external review case
- Project Lead, Psychosocial Disability Location: Melbourne, VICSalary: Day Rate Negotiable Based on SkillsEligibility: Australian Citizenship RequiredApplication Deadline: 5th May Midnight About the Opportunity:Randstad is proud to support a large Federal Government organisation in their recruitment of a Project Lead, Psychosocial Disability. This role presents the successful candidate with the opportunity to contribute to a significant area of reform withiProject Lead, Psychosocial Disability Location: Melbourne, VICSalary: Day Rate Negotiable Based on SkillsEligibility: Australian Citizenship RequiredApplication Deadline: 5th May Midnight About the Opportunity:Randstad is proud to support a large Federal Government organisation in their recruitment of a Project Lead, Psychosocial Disability. This role presents the successful candidate with the opportunity to contribute to a significant area of reform withi
