- We're hiring a Customer Service Officer to be the first point of contact for customers who have missed a payment. This isn't about escalating problems - it's about providing empathetic support and finding real solutions.What you'll do:Handle inbound and outbound calls with a non-judgmental approach.Engage in sensitive conversations to understand customers' full situations.Offer guidance to help people get back on track with their mortgage or credit card paWe're hiring a Customer Service Officer to be the first point of contact for customers who have missed a payment. This isn't about escalating problems - it's about providing empathetic support and finding real solutions.What you'll do:Handle inbound and outbound calls with a non-judgmental approach.Engage in sensitive conversations to understand customers' full situations.Offer guidance to help people get back on track with their mortgage or credit card pa
