- Knowledge Management SpecialistAbout the RoleWe are looking for a Knowledge Management Specialist with a strong background in contact center operations to join our team. In this 12-month fixed-term contract, you'll be the champion of an internal knowledge base, ensuring the customer-facing teams have instant access to accurate and up-to-date information. Your work will be key in improving efficiency, reducing call handling times, and boosting first-call reKnowledge Management SpecialistAbout the RoleWe are looking for a Knowledge Management Specialist with a strong background in contact center operations to join our team. In this 12-month fixed-term contract, you'll be the champion of an internal knowledge base, ensuring the customer-facing teams have instant access to accurate and up-to-date information. Your work will be key in improving efficiency, reducing call handling times, and boosting first-call re
- Customer Service Officer – Entry Level Opportunity Are you ready to kickstart your career in customer service and join a business that values energy, teamwork and growth?Full training is provided, making this the perfect role for someone looking to take the next step in their professional customer service based journey! What’s in it for youA vibrant team culture – be part of a fun and supportive customer service environmentTraining provided – learn from inCustomer Service Officer – Entry Level Opportunity Are you ready to kickstart your career in customer service and join a business that values energy, teamwork and growth?Full training is provided, making this the perfect role for someone looking to take the next step in their professional customer service based journey! What’s in it for youA vibrant team culture – be part of a fun and supportive customer service environmentTraining provided – learn from in
- We are seeking a highly experienced Customer Service Team Leader to head up a vital contact centre operation. This is an exciting opportunity to lead a motivated team, drive operational excellence, and make a significant impact on service delivery within a busy environment.Your main responsibility will be fostering a high-performing culture while ensuring the team consistently meets and exceeds key performance indicators (KPIs).Key ResponsibilitiesTeam LeaWe are seeking a highly experienced Customer Service Team Leader to head up a vital contact centre operation. This is an exciting opportunity to lead a motivated team, drive operational excellence, and make a significant impact on service delivery within a busy environment.Your main responsibility will be fostering a high-performing culture while ensuring the team consistently meets and exceeds key performance indicators (KPIs).Key ResponsibilitiesTeam Lea
