- Your New Company: An exciting opportunity has arisen for a dedicated individual to join our client, a leading provider in the design, manufacture, and supply of prefabricated timber frames and trusses. With a strong reputation for delivering reliable, efficient, and high-quality timber solutions, our client prides themselves on their commitment to excellence and customer satisfaction within the construction industry.Your New Role: Reporting to a ProductionYour New Company: An exciting opportunity has arisen for a dedicated individual to join our client, a leading provider in the design, manufacture, and supply of prefabricated timber frames and trusses. With a strong reputation for delivering reliable, efficient, and high-quality timber solutions, our client prides themselves on their commitment to excellence and customer satisfaction within the construction industry.Your New Role: Reporting to a Production
- We're hiring a Customer Service Officer to be the first point of contact for customers who have missed a payment. This isn't about escalating problems - it's about providing empathetic support and finding real solutions.What you'll do:Handle inbound and outbound calls with a non-judgmental approach.Engage in sensitive conversations to understand customers' full situations.Offer guidance to help people get back on track with their mortgage or credit card paWe're hiring a Customer Service Officer to be the first point of contact for customers who have missed a payment. This isn't about escalating problems - it's about providing empathetic support and finding real solutions.What you'll do:Handle inbound and outbound calls with a non-judgmental approach.Engage in sensitive conversations to understand customers' full situations.Offer guidance to help people get back on track with their mortgage or credit card pa
