- Are you a QA expert ready to drive service excellence and consistency?I'm looking for a Quality Assurance Specialist (QAS) to join our clients Enterprise Risk Branch.In this pivotal role, you will assure the quality of service and claims decision-making for their clients, directly supporting scheme performance outcomes through a best-practice quality approach.What You'll Deliver:Drive sustainable improvements via client-focused quality assuranceDesign andAre you a QA expert ready to drive service excellence and consistency?I'm looking for a Quality Assurance Specialist (QAS) to join our clients Enterprise Risk Branch.In this pivotal role, you will assure the quality of service and claims decision-making for their clients, directly supporting scheme performance outcomes through a best-practice quality approach.What You'll Deliver:Drive sustainable improvements via client-focused quality assuranceDesign and
- Manage contract compliance and assurance program to ensure performance meets all contractual, KPI, and legislative obligations. You will be critical in overseeing audit and monitoring frameworks, advising on compliance trends, and driving continuous improvement in service delivery and supplier governance.Key Accountabilities:Develop and implement a contract assurance framework to monitor and enforce compliance with the Whole of Government contract and itsManage contract compliance and assurance program to ensure performance meets all contractual, KPI, and legislative obligations. You will be critical in overseeing audit and monitoring frameworks, advising on compliance trends, and driving continuous improvement in service delivery and supplier governance.Key Accountabilities:Develop and implement a contract assurance framework to monitor and enforce compliance with the Whole of Government contract and its
