- We're hiring a Customer Service Officer to be the first point of contact for customers who have missed a payment. This isn't about escalating problems - it's about providing empathetic support and finding real solutions.What you'll do:Handle inbound and outbound calls with a non-judgmental approach.Engage in sensitive conversations to understand customers' full situations.Offer guidance to help people get back on track with their mortgage or credit card paWe're hiring a Customer Service Officer to be the first point of contact for customers who have missed a payment. This isn't about escalating problems - it's about providing empathetic support and finding real solutions.What you'll do:Handle inbound and outbound calls with a non-judgmental approach.Engage in sensitive conversations to understand customers' full situations.Offer guidance to help people get back on track with their mortgage or credit card pa
- We're hiring a Customer Service Officer to be the first point of contact for customers who have missed a payment. This isn't about escalating problems - it's about providing empathetic support and finding real solutions.What you'll do:Handle inbound and outbound calls with a non-judgmental approach.Engage in sensitive conversations to understand customers' full situations.Offer guidance to help people get back on track with their mortgage or credit card paWe're hiring a Customer Service Officer to be the first point of contact for customers who have missed a payment. This isn't about escalating problems - it's about providing empathetic support and finding real solutions.What you'll do:Handle inbound and outbound calls with a non-judgmental approach.Engage in sensitive conversations to understand customers' full situations.Offer guidance to help people get back on track with their mortgage or credit card pa
- Contact Centre Operations Lead | Sydney CBDYour New Company Join a global Fintech powerhouse with a vibrant and inclusive culture. This is a company on a mission to empower people and small businesses to thrive, and you'll play a key role in making that happen. They're known for their innovative tech products and their strong commitment to supporting their teams. You'll be working from a busy and beautifully modern office in the heart of the Sydney CBD.YouContact Centre Operations Lead | Sydney CBDYour New Company Join a global Fintech powerhouse with a vibrant and inclusive culture. This is a company on a mission to empower people and small businesses to thrive, and you'll play a key role in making that happen. They're known for their innovative tech products and their strong commitment to supporting their teams. You'll be working from a busy and beautifully modern office in the heart of the Sydney CBD.You
